Reviews
Bob Caldwell Automotive 👌🏽🙌🏾
First Time car buyer they took good care of me ! Am super great full Malek and his co-Salesman are they best I will forever recommend your dealership to all my family and friends .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Xavier at Bob Caldwell was 100% the best person I could...
Xavier at Bob Caldwell was 100% the best person I could have worked with to purchase my new Jeep Grand Cherokee. I went to multiple dealerships and worked with multiple individuals and after one conversation with Xavier, I knew I would get my car from him. He was very helpful throughout the entire process as he educated me on my options and what would be the best fit for me. He made the process stress free and exciting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Natalie! Thanks for taking the time to leave a detailed review regarding your vehicle purchase experience in the Bob Caldwell Sales Department. Xavier is a true professional when it comes to customer experience and providing a great sales experience for each customer. We're happy we were able to help you get into the vehicle you were looking for at a great price. Congratulations on the purchase of your new vehicle and we look forward to helping you again in the future. --Meredith (CX Coordinator)
This will have been our 3rd vehicle from Bob Caldwell and...
This will have been our 3rd vehicle from Bob Caldwell and our 2nd time working with Jason Lawson. Jason did a great job helping my wife and I into our new Jeep. Overall we had a great experience directly owed to Jason’s expertise and professional. Thank you !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joseph! Thanks for taking the time to leave a 5-star review for Jason and your purchase experience at Bob Caldwell. Congratulations on the purchase of your 3rd vehicle from us and we absolutely look forward to helping you with your next vehicle. Jason is a true professional and he provides a great customer experience with every customer. Please let us know if you have any questions about your new vehicle. --Meredith (CX Coordinator)
Horrible Service
Went to get my misfire diagnosis only to get a call back stating I wAs low on oil and coolant after more than a day of having my car. Staff sucks and prices are high. Still never told me anything about my misfire. Didn’t check plugs, wires, or coils. Back to square one
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
First class experience shopping at Bob Caldwell. The...
First class experience shopping at Bob Caldwell. The experience at Caldwell was far superior to that of another central Ohio dealership. Jason was prompt in returning emails, knowledgeable about his products, and put no pressure on purchasing a vehicle. Next Jeep will definitely be purchased at Bob Caldwell.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rob! Thanks for taking the time to leave a 5-star rating for Jason regarding your experience in the Bob Caldwell sales department. Jason is a stellar salesperson and does a great job with every customer from start to finish. Congratulations on the purchase of your Jeep and please don't hesitate to reach out with any questions. --Meredith (CX Coordinator)
Great Communication
Ashley did a great job communicating with me. She also offered me a courtesy vehicle. I will have my truck serviced there again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Top quality service
This was my first time purchasing a car and my salesman, Greg Haemmerle made the process smooth and painless! He was patient with all of my questions and I never once felt pressured to make the purchase. Not only was he interested in finding me the perfect car but he also took the time to get to know me personally. By learning that I have children, he showed me features that they would enjoy and he was right. Not only do I love my new Jeep but the whole family does as well. The day after my purchase we discovered a taillight that was out. He had me bring back the car with no questions asked and had it fixed immediately. Amazing customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Routine maintenance
Great service dept; awesome hours ; very attentive. Price was reasonable. Less wait time than expected. Explained what was needed and gave periodic updates. Wait room was clean and quiet.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shopping for a car..after my last vehicle broke do
Mr.Johnny Palmer gave me excellent service..I was able to find and obtain a great car..He and team show great customer service. I recommend anybody to come see for themselves.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
George
The process was smooth and Greg was very professional and courteous. I was in and out without waiting all day. I appreciate the prompt attentive service I was provided; great team effort.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase