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Bob Caldwell Chrysler Jeep Dodge RAM

(2,025 reviews)
Visit Bob Caldwell Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 11:00am–5:00pm Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (614) 682-8342 (614) 682-8342
Used (614) 682-8341 (614) 682-8341
Service (614) 515-4718 (614) 515-4718

Reviews

(2,025 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Caldwell Chrysler Jeep Dodge RAM from DealerRater.

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Great experience!

Hillary was great! Very knowledgeable and help my fiance set up Bluetooth on our new car. She took us on a tour of the dealership and made sure we were comfortable with all the features on the new car. Will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for bringing up some specifics Matt. Quite often when purchasing a vehicle the details are left out of the process. With continuous vehicle technological updates, it's pretty important and many times crucial to discuss and go over details customers might not otherwise be accustomed to. Appreciate your business and kind review! -Justin H (GM)

"Excellent Service"

My experience with Bob Caldwell exceeded my expectations! Hillary was great. She made the process easy and was very knowledgeable! This is my second purchase from Bob Caldwell. I would definitely send people to Hillary for great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Kish for the review! Hillary has yet to disappoint and we all appreciate the confirmation customers are just as satisfied as her managers. Appreciate the (repeat) business and review! -Justin H (GM)

Best car buying experience

we're fantabulous. We were able to drive away with a new Grand Cherokee & a 50in TV, in about 11/2 he. The best experience ever. They were both awesome. I highly recommend them to anyone, & I don't usually refer. Check them out, let them know Patti & Steve Bernett sent you😉

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Creative review Steve! Cortney and Xavier wear their work ethic, hard attribute to teach. Happy to hear your experience went smooth and (despite reviews not being a norm) thank you for taking the time to leave a 5 star review! -Justin H (GM)

Hillary Wagner was fantastic!

My fiance and I purchased a Grand Jeep Cherokee yesterday after visiting many dealerships over the past month. We worked directly with Hillary Wagner and I can?t say enough about how amazing she is! She made us incredibly comfortable and she was very knowledgeable on the vehicle. She was the most ?unpushy? sales person I?ve ever worked with. I 100% recommend working with Hillary directly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Kori and thrilled to hear Hillary was able to assist with the buying process. In there is anything Hillary, myself, or the any of the Caldwell team members can assist with, please do not hesitate to reach out. Thank you for the business and review! -Justin H (GM)

No Problems

Recently purchased a new vehicle from Caldwell CJD .... Sales person Mr. Billy Ra Priutt guided me through the transaction ..... Mr. Priutt was pleasant, knowledgeable and patient with the process of the sale as well as explaining to all of the functions of my new car. I would strongly recommend him and Caldwell CJD to my friends and family for a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Happy to hear everything went smooth with the transaction. Billy Ra consistently maintains a professional laid back approach. Helps customers and coworkers. Appreciate giving Billy Ra and Bob Caldwell the opportunity to earn your business. Thanks for writing the review! -Justin H (GM)

Hands down best place to shop for a new ride

Billy Ra was outstanding in every way possible he made my day even my week exceptional character and well versed in his knowledge hands down the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Happy to hear everything went smooth with the transaction. Billy Ra consistently maintains a professional laid back approach. Helps customers and coworkers. Appreciate giving Billy Ra and Bob Caldwell the opportunity to earn your business. Thanks for writing the review! -Justin H (GM)

Thanks Joey

Joey Powell was a huge help in the car buying process. I definitely recommend buying from him to make it a stress free experience. Thanks Joey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joey listens and finds the answer. Kevin, always happy to hear the process was stress free. Based on the dollars, certainly not a "wing it" transaction but you find the right product for the right dollar amount and an individual you can trust, it should be relatively stress free. Thanks for the business and review Kevin! -Justin H (GM)

Best car buying experience ever

I bought a Chrysler 300R from Billy Ra it was the best car purchase ever this man knew went above and beyond and I will NEVER purchase another vehicle from no where other then BOB CALDWELLS...exceptional job billy Ra thank you so much for making my day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

5 stars for Billy Ra! Thank you for the strong declaration and appreciate you providing Billy-ra with some grassroots marketing as well. He deserves it and excited to have him as front line representation for the organization. Thank you for the business and 5 star review! -Justin H (GM)

Joey Powell

Joey was a huge help in making my vehicle selection. I highly recommend him and the team. Thanks Joey for making my car buying experience stress free and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Yes thank you Joey! We have had nothing but praise for Joey. Very humble, well mannered, professional individual who is doing very well for himself and company. Thank you KevinK for your business and stellar review! -Justin H (GM)

Excellent!

Perhaps THE best car buying experience I've ever had. There were no high-pressure sales tactics. Joey Powell was professional, attentive and demonstrated a genuine desire to get me the vehicle I wanted at a bottom line I could afford. Everything from the initial contact to signing the papers with the Finance guys was painless. And one of the biggest things? I was in and out of there in 2 hours flat. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wish every deal could go this smooth. Happy to hear everyone was hitting on all cylinders. Thank you Darrin for the business and the kind words. -Justin H (GM)