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Bob Caldwell Chrysler Jeep Dodge RAM

(2,025 reviews)
Visit Bob Caldwell Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 11:00am–5:00pm Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (614) 682-8342 (614) 682-8342
Used (614) 682-8341 (614) 682-8341
Service (614) 515-4718 (614) 515-4718

Reviews

(2,025 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Caldwell Chrysler Jeep Dodge RAM from DealerRater.

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Shop with CJ

I purchased a 2015 Nissan Altima from one of my great friends by the name of CJ, I knew that I will be satisfied exactly why I drove all the way from Euclid Ohio because he never let anyone down, awesome customer service and yet I’m still loving my car :-) keep up the great work CJ!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wish every deal could go this smooth. Happy to hear everyone was hitting on all cylinders. Thank you Darrin for the business and the kind words. -Justin H (GM)

Dealer response

Wow, thank you for making the haul! The long distance deals add in extra variable that can make it tough to represent and warrant the "out of town" drive! Appreciate you taking a chance the vehicle be represented correctly and thank you for review! -Justin H (GM)

Caldwell Dodge/Jeep is the place to go!

Perhaps THE best car buying experience I've ever had. There were no high-pressure sales tactics. Joey Powell was professional, attentive and demonstrated a genuine desire to get me the vehicle I wanted at a bottom line I could afford. Everything from the initial contact to signing the papers with the Finance guys was painless. And one of the biggest things? I was in and out of there in 2 hours flat. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wish every deal could go this smooth. Happy to hear everyone was hitting on all cylinders. Thank you Darrin for the business and the kind words. -Justin H (GM)

CJ Got You

I brought a 2015 Nissan Altima from CJ. I am very happy with it. I drove all the way from Euclid, Ohio to shop with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow, thank you for making the haul! The long distance deals add in extra variable that can make it tough to represent and warrant the "out of town" drive! Appreciate you taking a chance the vehicle be represented correctly and thank you for review! -Justin H (GM)

Excellent service

My experience with Bob Caldwell Chrysler Dodge exceeded my expectations! Cj was phenomenal! He made the process easy and was very insightful and knowledgeable! This is my third time buying a vehicle from him! I send all my friends and family to him because I know they will be in good hands! Thx Cj Harris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

CJ knows his stuff and can spin a deal in 20 minutes or 20 hours pending the customers comfort level. Thank you Tracy for the business and the referrals. Referrals and reviews are the best token of appreciation for us and we are extremely thankful for the gesture. Cheers and enjoy your new vehicle! -Justin H (GM)

Best Car Buying Experience We've Had!!

We looked high and low to find a great deal for a minivan. Found the best price at Bob Caldwell's and was very impressed with the sales staff. We worked with Billy-Ra Pruitt. He was very pleasant and great to work with! Very happy with our purchase and will recommend them to friends and family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

3 items to keep a customer engaged- Product, Price and People. Happy to hear all 3 boxes were checked. Sincerely appreciate the business and review! -Justin H (GM)

Excellent Buying Experience!!!

We bought a used minivan from Bob Caldwell's yesterday! Beyond happy with our purchasing experience. No pushy salesmen and a nice family atmosphere. Our salesman was Billy-Ra Pruitt and he did a great job taking care of our car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

3 items to keep a customer engaged- Product, Price and People. Happy to hear all 3 boxes were checked. Sincerely appreciate the business and review! -Justin H (GM)

Excellent service

My experience with Bob Caldwell Chrysler Dodge exceeded my expectations! Cj was phenomenal! He made the process easy and was very insightful and knowledgeable! This is my third time buying a vehicle from him! I send all my friends and family to him because I know they will be in good hands! Thx Cj Harris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car

We worked with Robert Wilkes and he was wonderful! I would highly reccomend him if you are in search of a new car! He got us into a jeep wrangler at a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Erin. We are very pleased to see Robert's excitement and professionalism on the showroom floor and happy to hear the customers see the same. With over 120 New Wranglers in stock and now 3 storage lots we don't have a choice but to blow them out with competitive pricing. Hope you enjoy the new Jeep and assuming the weather turns sometime soon, great vehicle when Mother nature decides to cooperate. Appreciate the business and kind words! -Justin H (GM)

New car

We worked with Robert Wilkes and he was wonderful! I would highly reccomend him if you are in search of a new car! He got us into a jeep wrangler at a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Erin. We are very pleased to see Robert's excitement and professionalism on the showroom floor and happy to hear the customers see the same. With over 120 New Wranglers in stock and now 3 storage lots we don't have a choice but to blow them out with competitive pricing. Hope you enjoy the new Jeep and assuming the weather turns sometime soon, great vehicle when Mother nature decides to cooperate. Appreciate the business and kind words! -Justin H (GM)

Straightforward dealer with the best price

I absolutely love my new 2018 Grand Cherokee! Such a quality SUV. Ask for Joey Powell when you visit! He's a cool, down-to-earth dude (also a veteran which is awesome). He won't try to cram the car down your throat and get you to buy that day. I took a few weeks to come to a decision and came back 3 or 4 times to test drive different options and really get a sense of the exact model and features that I wanted. Then when it came to talking price, they offered a very good deal and were upfront about all their numbers. If you're looking for a dealership who won't xxxxxxxx you, Bob Caldwell is the one for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joey has proved to be a consistently strong and reliable representative for Bob Caldwell's sales team. We preach it's always OK to ask for the sale but never OK to pressure a customer. The end result is negative for the company, sales person, and customer. Thank you for the review, 5 stars and opportunity to earn your business! -Justin H (GM)