Reviews
Great maintenance but not so with sales
They got my vehicle in right away and took notice that my inspection was due in a couple of months. They came to me and asked if I would like to just go ahead and do it now instead of later.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasantly Surprised
I planned on making an appointment before leaving for vacation in mid-September for a multi-point inspection. I was pleasantly surprised to learn they had taken care of that, along with the oil change I had come in for. Friendly, courteous employees. In and out promptly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Parsons Ford
Friendly, quick , and easy . Definitely could use an upgrade on building. Golden opportunity with all the new business coming all around them soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great employeees and great service
Great employeees to work with. Answer all the questions I had asked. Have purchased from Parson's in the past. Will come here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
car buyer
At Parsons Ford, salesman Jarred Parks as well as the other staff were stellar in all aspects of my recent deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
Jared was the best salesman I ever worked with. I purchased 41 cars in my life and never had anyone take that much interest in making sure everything went smoothly. He went out of his way to take care of me and my girlfriend and ensure we got the car we needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Another new Ford for us
Ron is awesome to work with. This is the second vehicle I have purchased from Parsons and Ron. He was able to work within the information my wife and 8 provided and didn’t disappoint.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Nice group of guys, easy to talk to and get along with. I have bought two used cars from them and it's been a great experience both times. Highly recommend them. Just a great overall video to the place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT SERVICE
the first class way service is handled I stopped to get a oil change and Bobby (your first class service Manager)called me to ask if I wanted inspection done while it was there ( I didn't realize it was do) Great job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Small town dealer is HUGE on customer satisfaction
They do their best to find what you want, not just show you a vehicle and expect you to buy it. They listen to your needs and do their best to get you what you want for the best price they can. They're knowledgeable and answered every question i had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase