Krieger Ford

My husband bought a car at Krieger Ford and had a very satisfactory experience, so when it came time for me to find a new car, I began my search at Krieger with the same salesperson my husband had. It was a good experience over all. The salesperson listened to me and helped me select cars to test that fit what I was looking for. At no time did I feel pressured into something I did not want to do, which I appreciated greatly. I didn't buy my new car yet, but would highly recommend Krieger based on my experience and on that of my husband. The person who handled his loan and all the paperwork was professional, knowledgeable, answered all our questions with easy-to-understand explanations, and did the job expertly and efficiently.

This is my 3rd car with Krieger. They always treat me great! Debbie Graham got me exactly what I wanted.

I JUST PICKED UP MY 2016 FORD ESCAPE WHICH IS A LEASE THIS MORNING FROM KRIEGER FORD. THE SALES REPRESENTATIVE AT KRIEGER THAT I DEALT WITH ON THIS LEASE IS CARL EASLEY AND HE WAS VERY PROFESSIONAL AND COURTEOUS IN WORKING WITH ME TO SECURE THIS 2016 FORD ESCAPE. CARL REALLY KNOWS THE CAR BUSINESS AND I HAD A WONDERFUL EXPERIENCE WORKING WITH CARL IN SELECTING THE VEHICLE THAT I WANTED TO REPLACE THE 2013 FUSION THAT I WAS TURNING IN AS THE LEASE WAS SET TO EXPIRE ON THAT CAR. CARL AND I HAD BEEN IN TALKS SINCE LAST AUGUST AND HE AND I WERE IN CONTACT WITH EACH OTHER AS TO WHEN TO GET TOGETHER TO DISCUSS MY OPTIONS AS THE LEASE ON MY 2013 FUSION WAS WINDING DOWN. CARL DIDN'T PRESSURE ME IN ANY WAY SHAPE OR FORM, HE JUST LET ME DISCUSS WITH HIM WHAT I WAS INTERESTED IN AND THEN HE PROCEEDED TO WORK WITH ME TOWARDS SECURING THE VEHICLE THAT I WAS INTERESTED IN. AFTER I HAD MADE MY SELECTION AS TO WHAT I WANTED IN A 2016 VEHICLE, HE HAD ME COME IN TO SEE HIM IN JANUARY TO ORDER WHAT I WANTED AND HE INFORMED ME BACK AROUND MID DECEMBER THAT WE NEEDED TO GET TOGETHER IN JANUARY, AS FORD WAS CUTTING OFF ANY ORDERS ON AN ESCAPE AS OF MID JANUARY. I REALLY APPRECIATED THE FACT THAT CARL INFORMED ME OF FORD'S DECISION ON ACCEPTING ORDERS ON THE ESCAPE MODEL AND ALLOWING ME TO ORDER MINE BEFORE THAT DEADLINE, AS I HAD SPECIFIC FEATURES THAT I WANTED ON MY ESCAPE . I HAVE BEEN A CUSTOMER OF KRIEGER FORD SINCE 2001 AND I WILL NOT GO TO ANY OTHER DEALER. I HAVE BEEN TREATED VERY WELL BY KRIEGER FORD IN THE 15 YEARS THAT I HAVE DEALT WITH THEM ON ALL LEVELS FROM THE LEASING ASPECT, MAINTENANCE, DEALING WITH CHRIS IN THE FINANCE OFFICE AND THE BODY SHOP AT KRIEGER. I HAVE EVEN HAD THE GREAT PLEASURE OF MEETING JEFF KRIEGER, WHO ALONG WITH HIS BROTHER DOUG ARE CO -OWNERS OF KRIEGER FORD, AND JEFF IS A SUPER GUY. I WOULD HIGHLY RECOMMEND CARL EASELY TO ANYONE THAT I KNEW OF WHO WAS LOOKING FOR A NEW FORD. I CAN'T SAY ENOUGH ABOUT HOW PROUD AND FORTUNATE I AM OF HAVING THE WONDERFUL EXPERIENCE OF WORKING WITH A VERY HIGHLY PROFESSIONAL AND KNOWLEDGEABLE SALES REPRESENTATIVE AS I HAVE HAD WITH CARL EASLEY AND HE CERTAINLY REPRESENTS KRIEGER FORD IN THE HIGHEST POSSIBLE REGARD OF PROFESSIONALISM THAT I CAN THINK OF. I WILL CONTINUE TO BE A CUSTOMER OF KRIEGER FORD AND CARL FOR AS LONG AS I POSSIBLY CAN.

I would never go to another dealership for sales or service. They are the best. My service advisor is Bill Price is great as all. They are the best.

Carl was very helpful with the purchase of this car. buying process could not have been any easier.

I have been taking my 1998 Lincoln Town Car to Krieger since I bought it. They moved but thank heavens they moved their adviser Chris Mackenzie too. He has advised me and interpreted the service men's findings honestly and fairly. There hasn't been many of these financially earthshaking decisions over the years, but the car is aging and some things need to be fixed. This last visit was a make or break decision and I am glad that we went with the mechanic's and adviser's recommendations (not mine). I drove away with trepidation and was happy to again be driving in my dream car and enjoying the ride. The associates at the dealership are friendly and accommodating.

I was looking for a used ford focus and the salesperson talked me into buying a new focus. I will say that I have to give him credit because he worked very hard for me and this sale.

Recently my wife and I leased a car through Krieger Ford. We had the pleasure of working with Carl Easley. This man knows his stuff. we had and extremely easy time finding what we needed with his help. Carl was professional and courteous, always had the answer for our questions. We told him up front that we are just looking and if we can't find what we are looking for, we will wash our hands of the situation. He accepted that and was not pushy be any means. He did however, go above and beyond to find what we were looking for. The only thing I would recommend for the dealership is have more variety in the show room. I love the mustang as much as any ford lover, but four in the show room was a bit much. I wanted to see all that ford offers.

I would like to thank Carl Easley for working with me on the purchase of a new car. He spent a lot of time sending me different configurations on the Ford Escape and meeting with me to discuss the options available. He gave me all the time that I needed to check the car out and make a decision to go ahead and purchase the car. The car was just what we were looking to replace our previous car with. a big thank you to Carl and the team at Krieger Ford a job well done. I will definitely be back when the time come to replace the car next time.

I had excellent service at Krieger. Dealing with Chris Mackenzie at the service desk gave me the confidence that the problem was diagnosed correctly and addressed efficiently.