Reviews
Everything turned out great.
Everything turned out great. Got my car back sooner than I expected. Jessica was very helpful. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greg, we're delighted to hear that Jessica and the team at Germain Ford of Columbus exceeded your expectations. Thanks for sharing your experience!
Great up to date, professional dealership.
Great up to date, professional dealership. Scott in sales is awesome. The service department is up to date.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Scott and our service department impressed you at Germain Ford of Columbus! Thank you for sharing your positive experience with us.
Great experience!
Great experience! Had appointment and it was right on time. Love the Quick Lane for fast service. Highly recommend Germain Ford of Columbus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your great experience with our Quick Lane service at Germain Ford of Columbus! Thank you for the recommendation and for choosing us. We look forward to serving you again in the future!
I received excellent service from Zach.
I received excellent service from Zach. He was knowledgeable, helpful and very efficient. He was also patient and answered every question my wife and I had about the vehicle we purchased. I would rate Zach and everyone else we had interactions with at Germain as 5 stars! Thanks again Zach!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, we're delighted to hear that Zach provided you with excellent service at Germain Ford of Columbus. It's great to know he was knowledgeable and patient throughout your purchase process. Thank you for the fantastic review!
Needed a lot of work done on my 2012 Explorer and
Needed a lot of work done on my 2012 Explorer and Kaitlynne my service advisor was a game chnager in making sure my concerns were addressed and resolved. Clear and consistent communication throughout the entire process. I highly recommend Kaitlynne for all your service needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hutch, we're delighted to hear that Kaitlynne provided such excellent service at Germain Ford of Columbus! Thank you for recommending her and sharing your positive experience with us.
The best new car buying experience we had yet !
The best new car buying experience we had yet ! Sasha is a excellent sales man and was very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sasha and the Germain Ford of Columbus team are grateful for your business and wish you many happy miles ahead!
Prompt, professional auto service with excellent customer
Prompt, professional auto service with excellent customer service. Torrey was especially helpful and patient answering my questions. Over a decade of consistent excellent care from Germaine Ford on Sawmill Rd.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pamela, thank you for your loyalty and kind words about our team at Germain Ford of Columbus! We're delighted to hear that Torrey provided excellent service. We look forward to continuing this tradition of care with you in the future!
Justin is the best.
Justin is the best. This is the 2nd vehicle I’ve purchased from him and it won’t be the last.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hugo, we are glad to hear that Justin and the Germain Ford of Columbus team provided top-notch service throughout the sales process! Thanks for sharing your kind words!
GRATE PEOPLE A GREAT PLACE TO BUY A CAR OR TRUCK THANKS
GRATE PEOPLE A GREAT PLACE TO BUY A CAR OR TRUCK THANKS .WONDERFUL NICE CAR LOT EASY TO LOOK AT CARS AND CARS ARE VERY CLEAN AND POLISHED UP
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jane, we're delighted to hear you had a great experience at Germain Ford of Columbus! Thanks for the kind words about our team and inventory. Enjoy your new ride, we wish you safe travels ahead!
Great service department!
Great service department! Car was fixed as promised and on time. Very professional atmosphere and courteous service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our service department at Germain Ford of Columbus! We're delighted to hear that everything was handled professionally and on schedule. We appreciate your support and look forward to serving you again in the future!