Sullivan-Parkhill

I had a wonderful experience at this dealership. Jim was an amazing salesman. Not pushy at all, but got me all the answers to every question I asked. I felt comfortable with the entire staff that helped me out. They were great and I drove away in a great vehicle. I would also like to mention that they are the only dealership I spoke to when looking for a new vehicle that honored an educator discount. That meant a lot to me. Thanks for the great experience.

Brian was absolutely amazing, down to earth, and personable. I definitely recommend shopping here! If you want someone who is willing to work with you and find you what you’re looking for, he’s your guy.

Drove from out of town to purchase a CPO vehicle. Vehicle had a shudder while driving highway speeds and pulsating brakes. Too tech for drive and he agreed. Test drove another car, same model, same year, same bells and whistles but 3K fewer miles. Talking with manager he proceeded to tell me that I was wrong, that the tech was wrong and that the car did not have the shudder and pulsating brakes. xxx? Said he could get that to stop because it was brake dust. I said I would buy the 2nd car for $800 more than we agreed to but he said could not do that. Again, xxx? He did not even bother to counter offer me or explain why he wanted $3k more for the same car in a less desirable color. BTW, sales person was very nice, tech was very nice.

Why is the make an appointment feature on the website if not looked at? I drought my daughter's Escalade in for a recall, she made the appt online last week and received a confirmation for the 9:30 appt. I get the deer in the headlights look and the gentleman says..."Oh she made that online...no I looks at that"....really? Oh he then says "did we order the air bag"...he goes to look..."oh we have one I'll fit you in"...I was home by 1:00...what a wonderful morning at a car dealership.

We had an excellent experience at Sullivan-Parkhill. Jim Stevens did a great, professional job getting my fiancé in an Equinox, that suits her needs, and was able to find me the perfect used Silverado, which needed some minor repairs...Jim made sure that everything was done right. Jim was so helpful, with great advice and patience with us both! Thanks Jim, and Sullivan-Parkhill! We are very happy!

Very disappointing is financing management. As costumer with excellent credit they should have options to get best rates on market not what dealer things they can go for

Sale went fine, Staff was very friendly. Jim Stevens was Easy to work with. Purchased a used vehicle and very happy with it. Smooth transaction and good customer service.

Thank you Jim Stevens!! We love our Equinox. The process was wonderful, and we couldn't be happier. Jim was wonderful to work with. We are very happy with the service we received.

What a great experience ! I worked with John Schafer & Samm Shebi at Sullivan-Parkhill Chevrolet and couldn’t be more pleased..I love my new 2021 Chevrolet Equinox and would highly recommend working with this great team of people. Their customer service is outstanding.

I picked up my new 2021 Tahoe yesterday. Dale Hedrick was awesome to work with through out the process. We had to order the vehicle and Dale kept me up to date as the weeks clicked by. Many thanks to Dale and all the staff for making the purchase process a smooth one. Love my new Tahoe..... Vic