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Napleton's Auto Park Of Urbana

(3,369 reviews)
Visit Napleton's Auto Park Of Urbana
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2018 consumer dealer award
New (217) 582-4179 (217) 582-4179
Used (217) 582-4178 (217) 582-4178
Service (217) 582-4180 (217) 582-4180

Reviews

(3,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Auto Park Of Urbana from DealerRater.

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My car bought me a pizza!

Bruce Andree is a great person to work with. His sense of humor and ability to make custormers feel welcome are the best. I am on my 2nd Toyota and will always request Bruce when purchaing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

April loves her car

Me and my family purchased about 8 vehicles from Bruce Andree. Wasnt sure what I was looking for and he matched me up to exactly what I looking for. A brand new Prius. Go see him he is the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anthony is a good salesman.

Anthony made the process easy. I was not intending to buy when I went to the dealership. I was just going to do a test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience at Napleton with Don

Salesman Don was extremely knowledgeable regarding his inventory and very approachable. He worked with us on pricing, and scored us a great deal. If in the market for a Toyota, definitely talk to Don Skeets at Napleton Auto Park in Urbana, IL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Deal

I worked with Jesse Mannin on our new 4 Runner. We spoke on the phone and he listened to all of my concerns and exactly what I was looking for. The next morning when we showed up he had exactly what I wanted and we were about to come to agreement we were all happy with. GREAT experience would for sure recommend coming out to see him and give him an opportunity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Experience

My Wife and I just purchased a New Toyota Camry from Napleton''s and we had a great experience. Our sales associate Jim Johnson was great to work with and very knowledgeable about the vehicle. Jim's approach to selling us the vehicle was not high pressure and that allowed us to feel comfortable through the process. Everyone was first class from the Sales manager, sales associate, & the finance manager. Thanks again Jim Johnson!!.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Two Thumbs Up!

We couldn't have asked for a better salesman and sales manager during the process of my mom and stepdad buying their vehicle. We were really impressed with the knowledge that Chris had on the vehicle that he was selling and the quality of care that he gave us. Buying a vehicle is never a fun process with all the paperwork that you have to fill out, but he made it fun for us! Next time we are in the market for a new car, we will definitely be coming back to see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my Sienna

Chris McCollom was amazing and I had the best experience and a really good day, I TOTALLY recommend buying from Chris and Napleton Toyota. BUY Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My new Avalon

Anthony and Jess were very helpful in the sales process. They always got back to me with answers to my questions in a timely and efficient manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happily Surprised

We were happy with the process of finding and purchasing our Kia. Woody was always helpful, never pushy, and we enjoyed his company. We also appreciate his attentiveness since buying a car, to make sure all is well. We like our new-to-us little vehicle and appreciate the two month or two thousand mile warranty that has helped us get a couple issues fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.