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Napleton's Auto Park Of Urbana

(3,369 reviews)
Visit Napleton's Auto Park Of Urbana
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2018 consumer dealer award
New (217) 582-4179 (217) 582-4179
Used (217) 582-4178 (217) 582-4178
Service (217) 582-4180 (217) 582-4180

Reviews

(3,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Auto Park Of Urbana from DealerRater.

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Great experience

We have bought several cars from Napleton's and have been very pleased with their sales and service. Jesse Mannin was our sales consultant on our last 2 vehicles. Jesse made the experience very easy and quick. He was very knowledgeable about the cars. It was a pleasure working with Jesse. We will definitely be seeking out his assistance for our future cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love the new ride

I was looking for used, rode out in new for what I had in mind to spend. Loved my 2001 Elantra, love the 2018 Elantra more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic experience!

We worked with Woody Deck and he made the experience fun. His extensive knowledge of all the makes and models available (and there are tons) was amazing. He helped us find the perfect vehicle for us and he made the whole process a blast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bruce Andree Is The Best

Me , my family and friends have bought numerous card from Bruce Andree. Bruce goes the extra mile time and time again to everybody I send to him and they are not disappointed whatsoever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New RAV4

My experience was wonderful. Brad McElroy was efficient with our time and got us exactly what we were looking for. Our new vehicle fit perfectly in our budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!!

The sales people are amazing!! They were super helpful!! They made my sales experience very pleasant and I would most definitely buy from them again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got the car I was looking for

Had a great experience with Anthony finding the right Prius for me. We tried several different versions and he was happy to explain the ins and outs of each variety and take as much time as needed to find just the right one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

The salesman (Don Skeels) was very helpful. I was in and out during the process but it was very comfortable and professional. I also appreciate the efforts of the finance guy I was assigned to as he worked to get me the best rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

mom is happy

Bruce Andree has sold me and my family so many vehicles too numerous to mention. he's family friend that always takes the time to see us when we re I service or calls us when something comes in he thinks we need

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My first car

Bruce andree sold me my first car and I love it. I was a bit concerned but he made it fun and put me in the car I wanted . Thanks Bruce!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.