Reviews
Good Service
The service I received at Napleton's was excellent. Joe wasn't pushy at all and really worked with me to get me the car at a good price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carl Rice
For being a new salesman, he did an amazing job. He is the reason we came back and did business here. Highly recommend him to anyone buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving this great review and for your recommendation of the team! Wishing you a great day until the next time we meet.
Great service and sales
I was very happy with my purchase. It was very straight forward and to the point. I didnt know what I was looking for but the staff helped me and I got a great price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a new Mazda 6
Experience was very good. Made an appointment what that was handled efficiently. Worked with Cody and Levi who were both respectful, helpful, and easy to work with in purchasing my new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.
Love my Hyundai
Great purchasing experience. Everyone was knowledgeable and helpful. They took good care if me. Very personable. It was fun working with Cody and Marcus we shared jokes and just had a good time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
I went in looking for a used car but Brandon Hobgood got me such an excellent deal I was able to purchase my very own first time brand new car on March 3rd. Himself and the complete staff was great to work with and I would suggest to everyone to go to Napletons and get a great deal!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joe on Soul
Fantastic. Great people here. Carl was a pleasure to work with and made the experience fun today.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, thank you so much for your great review! You really made our day today.
Im blessed
It was a true blessing to get reliable car that don't have worried about the money to fix. It was just what I needed very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fair Price; Knowledgable Salesman
We are very happy with our Hyundai Elantra Limited purchase. Our salesman was friendly and knowledgable without being at all pushy. Very effective for us. He gave us time to mull over our decision. We are confident he will be able to help us if any questions arise (as he already has done). We would definitely speak highly to friends of our experience at Napletons in Champaign.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mazda
Carl was great with me and my husband in finding the right vehicle. They even offered to pay our remaining leasing payments to get us in the vehicle we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sims, thank you for leaving this detailed feedback about your experience with Napleton's Auto Park of Urbana. You really made our day today.