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South Hills Chrysler Dodge Jeep RAM FIAT

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (772 reviews)
Visit South Hills Chrysler Dodge Jeep RAM FIAT
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2021 consumer dealer award 2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (772 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Hills Chrysler Dodge Jeep RAM FIAT from DealerRater.

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Fantastic experience at south hills jeep

Charlie shaver made our buying experience of our new Wagoneer easy and enjoyable.he took care of every minor detail.and Vern Cox was great also.been working with him since he was at John Sisson.second car we’ve bought there in 4 months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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We started the process via emails with Troy. He was very...

We started the process via emails with Troy. He was very helpful , courteous and prompt. We originally scheduled an appointment to view and test drive our Compass a few days earlier but were unexpectedly delayed. Troy was very flexible and was able to reschedule to meet our needs. The car was waiting for us when we arrived and the whole process took less than two hours to complete! Troy was awesome as was everyone we encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone seemed to be very sincere and honest regarding...

Everyone seemed to be very sincere and honest regarding customer service. Our car was not physically at the dealership when we arrived but the were able to get it from their other dealership within minutes.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I am writing this to tell everyone about my experience...

I am writing this to tell everyone about my experience with Dave Susko. Salesman at South Hills Ram Fiat. First want to say that Dave has me as a customer for life! I drove from 3 states away, and I would have drove 10 if it ment buying a car from him. He made my purchase fast, easy and enjoyable. I wish I could rate this 10/5 stars, because it was that good. The dealership is clean, friendly and very welcoming. Offered me something to drink, and explained every step to the process. I hope South Hills understands what a great employee Dave is! I cannot say it enough he’s the best!! I wouldn’t hesitate to send any friend, family member or co workers to see him and purchase from him. Dave, I thank you again from the bottom of my heart for your hard work and it doesn’t go unseen. I excitingly look forward to seeing you again! Take care my friend. -Matthew Weed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The salesman was helpful and answered questions without...

The salesman was helpful and answered questions without being pushy. They were very busy but still took car of our needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After South Hills did a State Inspection on 10/7/21, my...

After South Hills did a State Inspection on 10/7/21, my Chrysler passed , but after, my brakes did not seem right. So I went out and made an appointment to have them checked. They said it would cost $42.00, which was okay by me so, I was given an appoitment on 12/9/2021, at 1:00 pm. I took the car in, at exactly 1:00 pm onm 12/9/2021, but I was Refused Servive because my car was over 10 years old. The said that they have no record of my car, but they did 2 months before when the did the inspection. I have never experienced, being turned away from an auto dealer. If there was a Lower score than 1 Star I would give it for South Hills Chrysler. Also note I was going to inquirer about a New Car. I came home and called Cochran Chrsyler and was given an appointment the very next day. BE Award of South Hills Chrysler!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Unfortunately, I tried to chat with a representative, and...

Unfortunately, I tried to chat with a representative, and am eager to buy a new ram 1500. There representative ignored me and eventually ended the chat. Never answered one question. Oh well, thankfully this isn't the only dealer out there and I'm sure someone else would be happy to take my hard earned money. Had to rate them one star, should be a zero. Your employees are the face of your company and represent your entire organization.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Payed $25,000 for a vehicle cash had it 2 days 4whell...

Payed $25,000 for a vehicle cash had it 2 days 4whell drive light came on said 4wheel drive unavailable service required ?? Bought car on 7th lite on 9th oct. Called dealership on 11 th ? Couldn’t look at car till 14 th took car in said they needed to order part still waiting ????

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been buying Vehicles from this dealership for...

I have been buying Vehicles from this dealership for quite a while and have been treated very well. I will continue to do business with South Hills in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They were very friendly, gave great service. Worked...

They were very friendly, gave great service. Worked quickly to get me on with my day. Very clean facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.