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South Hills Chrysler Dodge Jeep RAM FIAT

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (772 reviews)
Visit South Hills Chrysler Dodge Jeep RAM FIAT
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2021 consumer dealer award 2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (772 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Hills Chrysler Dodge Jeep RAM FIAT from DealerRater.

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Salesman Austin did a great job working with us but sales...

Salesman Austin did a great job working with us but sales manager was not very personable and we felt we were being rushed out the door because they were closing soon. I did buy a jeep rubicon and was told it was certified by the dealer which I take at it has been thoroughly inspected and if anything was wrong it had been fixed. Drive jeep off dealership went approximately 15 miles and the brake caliper started smoking and smelled like it was burning. Called service department and they had me drive it back, it was Friday at4;00 and dealer closed at 5:00, was told by service they couldn’t get to it until Monday because their mechanics were getting ready to leave, again I just drove the jeep off the lot less than a hour ago. Monday I called service department in afternoon and they told me they were just getting to it. Finally again I called on Tuesday and they advised me the jeep was ready to be picked up . Never did I receive a call from the service department on an update or from the service manager apologizing for the inconvenience. Just not a good way to run a business. If not for Austin I would have given them a 2 star rating

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. - The South Hills Chrysler Dodge Jeep Ram Team

A Five Star Experience from Beginning to End

This dealership went above and beyond to find us a vehicle that fit not only our lifestyle but also our budget. At no time did we feel pressured—a wonderfully appreciated gesture that differentiated South Hills Jeep from other places we visited. The salesperson was professional, knowledgeable and friendly; the manager was flexible and worked diligently to get us a great deal; and the finance manager went the extra mile to get us an incredible rate. The vehicle we purchased, a 2021 Jeep Grand Cherokee, was delivered in pristine condition, detailed beautifully from top to bottom. I cannot recommend this dealership strongly enough. We will never buy a vehicle anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We cannot thank you enough for your wonderful review of South Hills Chrysler Dodge Jeep Ram Fiat and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The South Hills Chrysler Dodge Jeep Ram Team

Great people. Loved how easy it was to set up financing...

Great people. Loved how easy it was to set up financing and they got me the best interest rate! Troy was so nice and great with helping us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The South Hills Chrysler Dodge Jeep Ram Team

Vehicle shopping isn’t easy or enjoyable especially with...

Vehicle shopping isn’t easy or enjoyable especially with a young child. When I called South Hills about a truck they had I was able to do 90% of the work over the phone or text message. We only spent 50 mins in total in the dealership and we were on our way home in our new truck. I would highly recommend Mitch George and the team at South Hills Chrysler. I will definitely take my business back to them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - The South Hills Chrysler Dodge Jeep Ram Team

The employees were super nice and very helpful. They were...

The employees were super nice and very helpful. They were able to get us in and out in a good amount of time as well. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The South Hills Chrysler Dodge Jeep Ram Team

We had a pleasant experience. The sales team was easy to...

We had a pleasant experience. The sales team was easy to work with and able to answer all of our questions. All in all very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - The South Hills Chrysler Dodge Jeep Ram Team

Friendly people, no pressure to buy. Very accommodating...

Friendly people, no pressure to buy. Very accommodating to any concern we had. Would of liked to get a little more out of trade in vehicle, especially after seeing asking price of 7000 more than i was given

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The South Hills Chrysler Dodge Jeep Ram Team

Very unhappy with the service team. Communication was...

Very unhappy with the service team. Communication was lacking. I chose to leave without service and will go to another dealership. Very rude and unapologetic. I worked in customer service for many years and was not happy at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. - The South Hills Chrysler Dodge Jeep Ram Team

They are very responsive to my needs and find vehicles in...

They are very responsive to my needs and find vehicles in the system. Also they watch and make sure I get all the current incentives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Great Dealership

I was another great experience dealing with your team...

I was another great experience dealing with your team customer service is tops i would like to thank the entire finance department for kid glove care

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The South Hills Chrysler Dodge Jeep Ram Team