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(872 reviews)

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Another pleasant experience!

From JJ's reply to my initial inquiry to the test drive and final purchase, everything was handled with friendliness, courteousness and professionalism. This is the second time I've purchased a vehicle from JJ!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great expirience!

Great email communication from the start about the F-150 before I even stepped foot on the facility. Price for vehicle and trade in were fair and it was an all around pleasurable experience with all the staff. I had a problem with one of the keys and they offered to cover the bill for me to have it fixed at a dealer closer to my location. JJ was great to work with and you can tell he likes what he does. I would not hesitate to purchase from again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a great experience!

We were looking for a 2009-2012 Ford flex for months. Specifically a fwd model limited. Keller Bros. Had one listed on their website that was a little out of our price range and we watched it for a while. In the meantime we drove all over Pennsylvania test driving and checking out various iterations of the flex, none of which were perfect for us. Then I checked back with Keller Bros to find it had been reduced in price and put it within our budget. So I made the call and set-up an appointment to check it out. It was perfect and with covid-19 in full swing, they had made the process very simple and straight forward. We talked amongst ourselves and decided it was the right vehicle for us. We were setup to pay and were in and out in about an hour after we returned from our test drive. I'm glad we picked Keller Bros. And I'm even more happy to tell others about our seamless buying process. Kudos!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2018 F-150

I went to a number of dealers looking for a truck. Keller Brothers had just the truck I was looking for. My salesman Matthew was excellent. He stood outside in the rain to answer my questions and to facilitate the deal. I feel it was fair but above all Matt was a pleasure to work with..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience buying from Keller Brothers Ford....

Excellent experience buying from Keller Brothers Ford. JJ was amazing very professional and extremely helpful. We found the perfect car at a really great price! Thank you, thank you, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Best Car Buying Experience

Bought a late-model used car in pristine condition at Keller Brothers Schaeffer Road in Lebanon, PA. Everything from car appearance and condition to price, financing, and delivery were exactly as represented or better. Danielle in sales completely attentive and responded immediately to all of our inquiries. Amanda and Michael were great with delivery and closing. Immediately addressed two very minor service issues. Completely satisfied and would definitely return for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Graduating from the minivan!

Excellent experience buying from Keller Brothers. JJ as always professional and superb helped us find the right vehicle and at a fantastic price. Not only did we enjoy buying, we love the friendly atmosphere and excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Karnold

Jeremy , Mike and JJ, I would say they had their hands full with me. But they never stop working with me and my new F- 150 . What a team. I would recommend them if you are looking for a vehicle. They are honest and go over and above to make you happy. Thanks Guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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College Student Looking for Used Car

JJ helped me with the purchase of my 2017 Escape. I'm currently a college student and I needed an SUV that was affordable and had the right amount of miles I was looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 Escape

JJ helped me with the purchase of my escape, I'm currently a college student that needed an SUV that was still great in mileage. Very friendly staff and very clean facility!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.