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(870 reviews)

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Quick and easy experience

Everyone at Keller Brothers made the whole process of replacing my vehicle after an accident super easy and quick. JJ was awesome to work with and very nice. They were very accommodating to my situation. They went above and beyond to get the vehicle ready for me. I could not be happier with my vehicle or the experience of working with keller brothers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Quick and easy experience buying a vehicle

Everyone at Keller Brothers made the whole process of replacing my vehicle after an accident super easy and quick. JJ was awesome to work with and very nice. They were very accommodating to my situation. They went above and beyond to get the vehicle ready for me. I could not be happier with my vehicle or the experience of working with keller brothers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Dealer response

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

awesome service

JJ was awesome. Mike in finance treated us great. Love my Escape. JJ went above and beyond to help us. He was very knowledgable and friendly. Made the experience enjoyable. Dawn & Jeff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Keller always comes through. I bought a car there that in one year had so many issues we had to trade it in. The trade in went well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great service

Staff was very friendly and easy to work with. Office was very clean even though they had some flooding the day before. Very satisfied with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Holly, we are so glad our team could be of service! Thank you for your patience and understanding while our dealership had some flooding issues! It was a pleasure serving you!

Thank you

I traded in my used car for a car on your lot that I love so much. Your dealer JJ suk was so helpful and patient with all our questions. What a great place to shop for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Holly, thank you for taking the time to leave a review for us at Keller Brothers Ford Lebanon. We're happy we could meet your expectations!

Jubilee2018

We purchased a used Ford Escape today and were so pleased we had a salesperson we felt totally comfortable with. JJ was so helpful and not at all pushy. He was very knowledgable and friendly. Thanks JJ. Your help was just what we needed. God bless you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve and Cindy, we are so happy to read such a great review about Keller Brothers Ford Lebanon! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here!

Purchasing a used vehicle

We were politely met upon arrival and given every courtesy. It was a pleasure dealing with all their staff. JJ our sales person and Matt with warranty and finance could not have been more friendly to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dennis, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

celebration

J.J. is really easy to work with and an extremely nice man I left Keller Bros. with a 2016 Dodge Dart SXT Blacktop and couldn't be happier with it and hope to enjoy it for years to come!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Shopping for a new Ford.

Was treated real well buy all the salesman. They showed us all we needed to know about the new ford. Would tell any one looking to buy about Keller Bros.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us, Frank! Thank you for taking the time to leave a review.