Reviews
We were extremely pleased with all aspects of our...
We were extremely pleased with all aspects of our experience with buying our SRX. I did not feel pressured at all. The whole experience was stress free. We came into the dealership to look at the SRX up close, as my husband had always liked the looks of them. I am very pleased that I was able to test drive it for a few days, and then I was hooked, especially after we upgraded to the performance model. It drives very smooth and quiet. The fact that we could lease it for such a great price is awesome. I am saving alot of money on gas as well. My husband and I have had alot of experience with buying vehicles and dealing with alot of dealerships over the last 11 years. We were both very pleased with how well the whole process went, and how easy it was. Mr. Ken Goldberg treated us with respect and made the whole experience easy and stress free. We appreciate the great treatment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this wonderful feedback! We are delighted to know that Ken was able to go above and beyond for you and your husband. We practice a stress free, low pressure approach to out sales, and it's great that we have hit the mark with you during your recent visit. All the best with your new SRX. Also, be sure to find us on Facebook and Twitter for additional savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com
The purchase of my new Escalade was seamless. Chuck made...
The purchase of my new Escalade was seamless. Chuck made the entire process painless and a pleasure. I was treated exceptionally well and there was no pressure unlike every other dealership I visited. I would recommend him and Rohrich to anyone purchasing a vehicle in the Pittsburgh area. Thank you Chuck, I'll certainly be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us. It was a pleasure working with you, and we all hope that you have been enjoying your new Escalade. Thank you for your kind recommendations for Rohrich Cadillac and we hope to have earned the opportunity to work with you in the future. Find us on Facebook and Twitter for online specials, promotions, and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com
This is the 3rd new Cadillac purchased at Rohrich from...
This is the 3rd new Cadillac purchased at Rohrich from Chuck Lucci Jr. The experience of buying a new car can be stressful with the wrong dealership and/or salesman. Here with Mr. Lucci, the experience has always been a pleasant one. Mr. Lucci is an honest, no-pressure saleman that you can talk to easily. You always walk away feeling you have gotten a fair deal. I would highly recommend Rohrich Cadillac and Chuck Lucci Jr., and they can count on me as a continued loyal customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of everyone here at Rohrich Cadillac, we would like to sincerely thank you for your glowing review. We truly appreciate you as a customer, and it has been a pleasure working with you for each of your purchases. Thank you for your positive recommendations, and we can't wait to see you back in the future! Also, please follow us on Facebook and Twitter to gain access to monthly specials and discounts. Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com
our experance at Rohrich cadillac exceeded expectation...
our experance at Rohrich cadillac exceeded expectation especially our sale's consultatan ken Goldberg his professionalalism and knowledge of the 2011 cts also his attention to detail and taking time to explain every step of the transaction made it very clear his goal was to satisfy all our concerns this certainly made the decision to purchase a 2011 cts from Ken Goldberg and Rohrich Cadillac a very plessent one
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your feedback! It is fantastic to hear that we could exceed your expectations, and that Ken could provide the utmost level of customer service that you deserve. We wish you all the best with your new CTS, and if you should ever need additional automotive services, we would be more than happy to assist you. Be sure to find us on Facebook and Twitter to receive dealership news, and to gain access to exclusive access to online discounts and specials. Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com
It was a wonderful experience purchasing our first...
It was a wonderful experience purchasing our first Cadillac. We were dealt with quickly, efficiently and very friendly. Our trade in vehicle was priced very fairly and with no difficulty whatsoever in that area. Our personalization details (added to the car exterior) were addressed wonderfully. It was a pleasure working with Kevin Marn and the Rohrich Cadillac staff in Pittsburgh. Sincerely, Carol J. Couch Wheeling WV
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carol, it was our pleasure working with you during your recent visit, and we are all very glad to know that you had an enjoyable experience with us. We would like to thank you for your feedback. If you are ever in need of automotive assistance, we would love to see you again! Please find us on Facebook and Twitter for additional monthly specials. Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com
I was searching several dealers for the " just the...
I was searching several dealers for the " just the right Cadillac" when i found my 2003 deville. Enter... Mr. Lucci jr. From Then on the process was smooth sailing and i had not a care in the World an having all the faith in my salesman!!... My wife even loves the Car! Which is always a feat.. So my recommendation is if you are Looking for a car DONOT hesitate go see MR. Chuck Lucci jr.!! You wont be sorry!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frank, thank you so much for your kind review. We always take the opinions of our customers very seriously, so it is great to know that you were satisfied with your last visit. Thank you for choosing Rohrich Cadillac, and on behalf of everyone, congratulations on your new DeVille. Don't forget to visit us on Facebook and Twitter to get access to our online monthly specials. Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com
When we stopped at Rohrich I thought there was little...
When we stopped at Rohrich I thought there was little chance my son would like the car we came to look at. Because of the beautiful condition of the car and the overall pleasant and knowledgable attention Tony Cardone gave to my son, he fell in love with the car and said he didn't want to look anywhere else. We bought the car and he drove it home within an hour. Almost a month later he still loves it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for sharing your experience with us. We are very pleased to her that Tony was able to exceed your expectations and that you and your son both left as satisfied customers! We are thrilled to know that your son is still enjoying his Cadillac and we would love to assist you with your next auto need. Please be sure to find us on Facebook and Twitter for online promotions and specials. Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com
Tony was extremely helpful throughout our car buying...
Tony was extremely helpful throughout our car buying experience. He made this experience a pleasant one. He answered any & all questions we had. He was a very knowledgable salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your helpful feedback. Tony is a great member of our staff, so we truly appreciate you recognizing him. We're glad that your recent visit to Rohrich Cadillac was a pleasant one, and we hope to see you again the future. Please be sure to follow us on Facebook and Twitter to stay updated with the dealership's news, and to be eligible for exclusive online specials for our followers. Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com
This was The third automobile that I have purchased from...
This was The third automobile that I have purchased from the Lucci's in the last four years.They have been a pleasure to do business with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ronald, thank you for taking the time to write this shining review. It is always out pleasure to see you, and we are thrilled to hear that we have been able to exceed your expectations. We would like to sincerely thank you for your continued business, and hope to see you again for vehicle #4! Like us on Facebook and Twitter to be the first to hear about our special online promotions and discounts! Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com
I've purchased three vehicles from Rorich and all from...
I've purchased three vehicles from Rorich and all from Lou Cangelier. My father and other friends have also had a great experience when puchasing from Lou at Rorich. Lou is excellent to work with and is always very attentive to the details. No hassles or high pressure or false promises/perceptions. Very pleased with quality of my vehicle and service support and additionally the on going excellent follow up support calls and emails from Lou. I will be back and will continue to recommend Lou Cangelier at Rorich Cadillac to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It seems like Rohrich Cadillac runs in your family, and we are sincerely grateful for your patronage over the last few years. Lou is a great asset to our team and we are all very pleased that he was able to make your recent experience straight forward and stress free. We would love the opportunity to work with you again in the future, and oh behalf of the entire dealership, congratulations on your new car. Follow us on Facebook and Twitter for online sales and discounts. Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com