Monroeville Dodge RAM

Outstanding sales department. Clean building and offices. Could use more customer parking. Treated fairly. Had to wait longer than expected for the detail and inspection.

Dodge Monroeville helped me search for the truck I wanted and made sure is was the one I wanted before I made the purchase. Great employees and amazing customer service

I purchased a Laramie Longhorn 2019 Ram truck I got a good deal on the purchase price of the vehicle and a good deal on my trade in. I’m very happy with my experience at Monroeville Dodge

Bought a new car. Great customer service highly recommend. I bought my last 5 cars from there. Will be returning soon to trade in my wifes car.

Went in on Jan 7th to get my first scheduled maintenance( oil change) I had an appt. And it still took an hour and a half. I had to go to the counter and ask for my car back. When I received it I was told my brake pads were bad and I needed new tires. I've drove less than 1500 miles. And everything is bad? I asked they man , since ive only had my car since September. Why would y'all not put new tires and pads on my car before it was sold to me. Thats not cool. Its not up front and standing behind the customer like y'all claim. I guess he thought I was a joke, as he laughed and said they are the original tires what did I think. I thought as I'm paying my life savings for a car with 29××× miles the tires and brake pads would last longer than 3 months. I emailed the address on the generated email and called and left messages, only to get a call from the new GM as she informed me the person on the email is retired( Bland Mitchell). Ok, then why do the email has his name on it ? Told her the issue. She said she wanted to get her info together and call me back. But of course 3 weeks later no call. Basically they screwed me. Didnt check the pads and tires before it was sold to me. I don't have $30××× to give away and start fixing stuff with a 3 month old car. I'm sorry to say that some female drivers care about more than the color. I actually want my car to hold up. Stand behind your raggedy product. Your name is on it. And I will start telling people when they admire my car, where I got it and don't go there. Because as soon as they get your money all promises go out the window.and what kind of general manager or supervisor don't call back a customer that recently purchased something from your company and they are having a issue or concern? Word of mouth is amazing so I would call and fix this issue if I was your company.

Too long to get appt ! No shuttle service !!! Not enough parking !!! Said it would take an hour, took 3 !!!! Did a good job fixing recalls.

Just recently purchased my first Dodge and I have to say, I was pleasantly surprised how easy the process was. My salesman Chad, at Monroeville Dodge was very knowledgeable and work worked with me to get the price just right. I would definitely recommend Monroeville Dodge to anyone and I look forward to working with them again in the future.

Every thing done good job had a noise problem that could not be corrected joe and his service found and corrected the problem I trust that what joe said he would gets done

Good service team as always they are very proactive and cares for the well-being of my car when I go there I feel very appreciative bas a customer and is respected

For UO4 recall, service poor -communication from advisor poor and length of time to complete too long. For T79 recall, service good-communication good from advisor.