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O'Brien Mitsubishi

(1,396 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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Bought a brand new car

i Bought my first brand new car from Brandon Kessinger at O'Brien mitsubishi. I had and amazing experience, he was super kind and caring about my wants and needs in a new car. He was very understanding for my price range and put me in a brand new car i couldn't be happier with, I will for sure be recommending him to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business! We appreciate you!

My New Car

Seth is a great guy. Thanks to him and all his help I am leaving with the car I wanted. This is my 2nd car from Seth and won't be the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Jason! We appreciate you and your business! Enjoy the new vehicle!

2nd vehicle from O'Brien

I recently bought my second from Jay Miller at O'Brien Mitsubishi. Both transactions were very stress free and got a great deal! Anyone in the market for a vehicle should go see Jay at O'Brien Mitsubishi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for working with us! We appreciate your business!

Awesome dealership

Found a great van that I need from my business and worked with Zach in sales. Zach was awesome. I came from St.Louis and he was very accommodating. Most of the deal was done over the phone and they made it painless. Referring friends in the area to him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much, Hoffy! We really appreciate you coming all the way from St. Louis. We enjoyed working with you and hope all is well!

Great experience as usual!

I got my wife a 2016 Outlander.... Easy buying process.... Thanks Chris Todd.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much, Tom! We appreciate you!

17 Outlander Sport LE

Chris Todd has sold me my second Mitsubishi great sales person has giving great deals! I would come back again. My sales person and company has treated me great and tell friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Brian, for your continued loyalty! We appreciate you!

Bill Danosky is great....

I needed a car right away as I was giving my car to my son who had just gotten into an accident. After going to another place, who ultimately could not help me out, I came to Obrien and talk to Bill who I have worked with in the past, and has help me and my extended family purchase cars over the years. Bill worked late into the evening to find a car that ended up being perfect for me. Not only that, he got me a good deal when I thought I couldn't afford it. Bill has been great to me and my family in finding a car whenever we need one. I plan on staying with O'Brien BECAUSE of Bill and his great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again, Thomas! We really enjoyed working with you as well and appreciate your feedback!

Highly satisfied!

Quick and easy process. Seth was my Salesman and made everything as easy as possible and helped find a vehicle that fits my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks again! We're glad to hear that you had a great experience!

Used car shopping

Came into O'Brien shopping for a used car. Didn't end up buying, but I worked with a salesman named Seth and he was very helpful and knowledgeable about the cars. I will Be back when I'm ready to buy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks again, Jeremy! We appreciate your feedback. Stop by anytime!

Awesome experience!

Jay Miller was great! He was very patient and very helpful! Awesome sales person to work with. With his patients and strong will, we are driving home a brand new 2017 Mitsubishi Outlander! It was a great experience and we are very excited!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks again, Tracy! We enjoyed working with you too!