Reviews
JP is a man with more wisdom than just about any salesperson I have ever had the pleasure of meeting during my 58 years on this wonderful planet. Great man, great dealership, and a sales experience unlike any other
JP is a man with more wisdom than just about any salesperson I have ever had the pleasure of meeting during my 58 years on this wonderful planet. Great man, great dealership, and a sales experience unlike any other
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for such an incredible review! We’re truly honored by your kind words about JP. It means a great deal to hear that his wisdom, experience, and genuine approach made your experience at O’Brien Mitsubishi stand out from the rest. We’ll be sure to share your wonderful feedback with JP. We’re grateful for your trust, your business, and your recommendation. Thank you for choosing O’Brien Mitsubishi!
A great dealership with a super helpful team of knowledgeable sales reps that want to help
A great dealership with a super helpful team of knowledgeable sales reps that want to help
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re so glad to hear that our team at Genesis of Bloomington-Normal was knowledgeable, helpful, and focused on making your experience a positive one. We truly appreciate your business and your kind words about our sales team!
James is great! We love James, he’s the best in Bloomington! Go get your new Mitsubishi from James!
James is great! We love James, he’s the best in Bloomington! Go get your new Mitsubishi from James!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're thrilled to hear James provided such a great experience. We'll be sure to share your kind words with him. Enjoy your new Mitsubishi, and thank you for your recommendation! 🚗😊
JP was very informative and helpful as I’ve never purchased a car before. I had a wonderful experience here, highly recommend working with JP of you are thinking of purchasing a car.
JP was very informative and helpful as I’ve never purchased a car before. I had a wonderful experience here, highly recommend working with JP of you are thinking of purchasing a car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and recommendation! We're thrilled to hear that your first car-buying experience was such a positive one. JP takes great pride in making the process informative, comfortable, and stress-free, especially for first-time buyers. We'll be sure to share your feedback with him. Congratulations on your new vehicle, and thank you for choosing us! We look forward to serving you again in the future.
One of the most knowledgeable dealerships I have ever been to in my 22 years of vehicle shopping. The staff was incredibly kind and I now have a new pedestal for what customer service should be
One of the most knowledgeable dealerships I have ever been to in my 22 years of vehicle shopping. The staff was incredibly kind and I now have a new pedestal for what customer service should be
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the incredible review! We’re honored to hear that our team provided one of the best dealership experiences you’ve had in your 22 years of vehicle shopping. Delivering knowledgeable service and treating customers with kindness is exactly what we strive for every day. Your comments about our customer service truly mean a lot to us. Thank you for choosing us, and we look forward to helping you again in the future!
There was no better dealership, when you come here you get what you pay for. Top shelf service, with wonderful employees to guide you through choosing the right car
There was no better dealership, when you come here you get what you pay for. Top shelf service, with wonderful employees to guide you through choosing the right car
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review! We’re thrilled to hear you had such a great experience and felt well taken care of by our team. Providing top-tier service and helping customers find the right vehicle is exactly what we strive for. We truly appreciate your support and thank you for choosing us. Enjoy your new vehicle, and we look forward to seeing you again!
I recently bought a car from JP and he made the experience so enjoyable and efficient! I highly recommend buying a car from him if you’re in the Bloomington Normal area
I recently bought a car from JP and he made the experience so enjoyable and efficient! I highly recommend buying a car from him if you’re in the Bloomington Normal area
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We’re glad to hear Juan Pablo was able to clearly explain your options and help you feel more confident in your search. It’s great that you had such a positive, pressure-free experience. We truly appreciate your recommendation and look forward to helping you when you’re ready to finalize your deal. Thank you for choosing O'Brien Mitsubishi!
Cade was awesome! From the beginning he was attentive and listened to my wants and needs. We had a car in mind and it was at a different lot. They got on the phone to confirm it was available and it was. We drove to the lot and Cade met us there. He got everything ready for our test drive. I love what I found and will be recommending Cade to everyone looking for a car. They made it as easy as possible.
Cade was awesome! From the beginning he was attentive and listened to my wants and needs. We had a car in mind and it was at a different lot. They got on the phone to confirm it was available and it was. We drove to the lot and Cade met us there. He got everything ready for our test drive. I love what I found and will be recommending Cade to everyone looking for a car. They made it as easy as possible.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the fantastic review! We’re glad to hear Cade was attentive, responsive, and went the extra mile to make sure everything came together smoothly—from confirming the vehicle to meeting you at the other lot and getting your test drive ready. It’s great to know you found a vehicle you love, and we truly appreciate your recommendation. Thank you for choosing us, and enjoy your new ride!
Cole Morgan was the best! He made the entire process exciting and enjoyable. O’Brien is the best and I would recommend Cole to anyone!
Cole Morgan was the best! He made the entire process exciting and enjoyable. O’Brien is the best and I would recommend Cole to anyone!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re so glad to hear Cole Morgan made your experience exciting and enjoyable from start to finish. It means a lot to know you had such a positive time working with him. We truly appreciate your recommendation and thank you for choosing O'Brien Mitsubishi. Enjoy your new vehicle!
We have purchased several cars from O’Brien Mitsubishi over the years. Cole has been patient and respectful. Shows us how to work the navigation system and other aspects of the vehicle that we are not familiar with. We would recommend Cole anytime!
We have purchased several cars from O’Brien Mitsubishi over the years. Cole has been patient and respectful. Shows us how to work the navigation system and other aspects of the vehicle that we are not familiar with. We would recommend Cole anytime!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust and loyalty over the years! We’re thrilled to hear Cole has been patient, respectful, and helpful in making sure you’re comfortable with your vehicles—especially with features like the navigation system. We truly appreciate your recommendation and thank you for choosing O'Brien Mitsubishi time and time again. We look forward to helping you with your next vehicle!