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O'Brien Mitsubishi

(1,396 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Inventory

See all 87 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2015.
Welcome to O'Brien Mitsubishi of Normal, with inventory arriving daily, there's always a new car to see and explore. With a carefully curated inventory, we ensure that every car on our lot is reliable, high-quality, and ready to hit the road, where we sell only the B.E.S.T used vehicles! Our experienced and friendly team is dedicated to helping you find the perfect vehicle to match your needs and lifestyle. And with our hassle-free test drive process, you can take your time and really get to know your potential new ride before making a decision.
"We've Got it!"

Service center

Phone number (309) 807-0704

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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Do to my disability Aries brought me my brand new car.

Do to my disability Aries brought me my brand new car. She sat with me and was very paty with all the questions I had

Do to my disability Aries brought me my brand new car.

Do to my disability Aries brought me my brand new car. She sat with me and was very paty with all the questions I had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience. We’re truly glad Aries was able to make the process easier and more comfortable for you. Her patience, care, and dedication to our customers really shine through, and we’re so happy she could personally deliver your brand new car. We appreciate your trust in us and are always here if you need anything in the future!

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My 2020 G4 hadn't been serviced for several years.

My 2020 G4 hadn't been serviced for several years. I live in Florida, busy working all the time. I was visiting my Family in Illinois so we brought my car in for an overhaul. Got a set of 4 new tires, oil change, brake fluid change, the works. My car drives like it's BRAND NEW again, all thanks to Andrew & the ENTIRE staff at O'Brien in Bloomington, Illinois. They even got rid of a sporadic noise my car made when backing up. A Real Miracle. Thanks O'Brien! : )

My 2020 G4 hadn't been serviced for several years.

My 2020 G4 hadn't been serviced for several years. I live in Florida, busy working all the time. I was visiting my Family in Illinois so we brought my car in for an overhaul. Got a set of 4 new tires, oil change, brake fluid change, the works. My car drives like it's BRAND NEW again, all thanks to Andrew & the ENTIRE staff at O'Brien in Bloomington, Illinois. They even got rid of a sporadic noise my car made when backing up. A Real Miracle. Thanks O'Brien! : )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that your 2020 G4 is driving like new again and that we were able to take care of the issues you mentioned. It’s great to know that Andrew and the entire team were able to deliver such a positive experience for you. We truly appreciate you trusting us with your car, and we’re so glad we could provide a ‘miracle’ for you! Thank you again for choosing O'Brien, and we hope to see you again next time you’re in the area!

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Staff is very friendly and helpful.

Staff is very friendly and helpful. Very knowledgeable and professional. For a simple straight forward buying experience, ask for Cole Morgan. No games and has extensive product knowledge.

Staff is very friendly and helpful.

Staff is very friendly and helpful. Very knowledgeable and professional. For a simple straight forward buying experience, ask for Cole Morgan. No games and has extensive product knowledge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your wonderful experience! We're thrilled to hear that Cole Morgan provided you with a straightforward and professional buying experience. We take pride in our knowledgeable and helpful staff, and it's great to know that Cole made the process smooth for you. We truly appreciate your recommendation and look forward to serving you again in the future!

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James Rule, Jay Miller you guys are awesome Holly loves

James Rule, Jay Miller you guys are awesome Holly loves her new Outlander Sport. And the deal was great

James Rule, Jay Miller you guys are awesome Holly loves

James Rule, Jay Miller you guys are awesome Holly loves her new Outlander Sport. And the deal was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic feedback! We're thrilled to hear that Holly loves her new Outlander Sport, and we're glad the deal worked out great for you. James and Jay will be so happy to hear your kind words. We truly appreciate your business and are grateful for the opportunity to assist you. If you need anything in the future, don't hesitate to reach out!

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Had the pleasure of a great used car buying experience

Had the pleasure of a great used car buying experience from O'Brien Mitsubishi & specifically Cade. The whole process far exceeded expectations, to which I'd recommend to any family or friends. On my visit I notified Cade that I had some time for the process, but maybe not the usual length for these type of processes & he was able to still make it all seamlessly easy & quick. Had to wait for one thing to be fixed in the vehicle & Cade even went as to bring it to me on his off day, so again would highly recommend this place if looking for a vehicle.

Had the pleasure of a great used car buying experience

Had the pleasure of a great used car buying experience from O'Brien Mitsubishi & specifically Cade. The whole process far exceeded expectations, to which I'd recommend to any family or friends. On my visit I notified Cade that I had some time for the process, but maybe not the usual length for these type of processes & he was able to still make it all seamlessly easy & quick. Had to wait for one thing to be fixed in the vehicle & Cade even went as to bring it to me on his off day, so again would highly recommend this place if looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience! We're thrilled to hear that your visit to O'Brien Mitsubishi, and specifically working with Cade, exceeded your expectations. We strive to make the car-buying process as seamless and efficient as possible, and it’s great to know that Cade was able to accommodate your time constraints while ensuring everything was handled smoothly. We're especially glad to hear that Cade went the extra mile by delivering your vehicle on his day off. Your recommendation means a lot to us, and we truly appreciate your kind words.

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Great service and awesome people.

Great service and awesome people. Very direct and helpful.my sales rep was on another level

Great service and awesome people.

Great service and awesome people. Very direct and helpful.my sales rep was on another level

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with our team and that your sales representative exceeded your expectations. Providing direct, helpful service is our priority, and we’re so glad that we could make your experience memorable. We look forward to serving you again in the future!

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Great sales service.

Great sales service. I had taken a test drive there the week before and had a pretty good idea of the vehicle I wanted. Cade Clarke’s low pressure pitch and presentation during said drive was the reassurance I needed to commit my purchase. The overall process was very quick and streamlined. I was able to trade in my old car within about 2 hours from arrival. I will definitely return to this dealership for all my service/sale needs.

Great sales service.

Great sales service. I had taken a test drive there the week before and had a pretty good idea of the vehicle I wanted. Cade Clarke’s low pressure pitch and presentation during said drive was the reassurance I needed to commit my purchase. The overall process was very quick and streamlined. I was able to trade in my old car within about 2 hours from arrival. I will definitely return to this dealership for all my service/sale needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're so glad to hear that Cade's no-pressure approach helped you feel confident in your decision. It's great to know the process was quick and smooth for you. We look forward to assisting you with all your future service and sales needs!

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I found Cade Clarke to be extremely accommodating.

I found Cade Clarke to be extremely accommodating. I already knew which vehicle I wanted to buy when I went into the dealership. He was very knowledgeable about the vehicle. The few things he didn’t have an answer for, he researched and was able to explain in a timely manner. He tried to make the entire process as easy as possible. No high pressure here. Before I drove off the lot, Cade spent a good deal of time going over all the features of the auto. So in this way, I feel very comfortable recommending him as your next auto sales associate.

I found Cade Clarke to be extremely accommodating.

I found Cade Clarke to be extremely accommodating. I already knew which vehicle I wanted to buy when I went into the dealership. He was very knowledgeable about the vehicle. The few things he didn’t have an answer for, he researched and was able to explain in a timely manner. He tried to make the entire process as easy as possible. No high pressure here. Before I drove off the lot, Cade spent a good deal of time going over all the features of the auto. So in this way, I feel very comfortable recommending him as your next auto sales associate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We're so glad to hear that Cade provided you with excellent service and made your car-buying process smooth and stress-free. It's great to know that his knowledge and willingness to research any questions you had left you feeling confident and well-informed. We really appreciate your recommendation, and we're sure Cade will be thrilled to hear your feedback. Thanks again for choosing us, and we look forward to serving you in the future!

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This is the first dealership I have been to where they

This is the first dealership I have been to where they actually took the time to figure out what I needed and what type of car would fit my family and I. Super nice staff and I will definitely will be reaching out to Cade for all of my car needs in the future.

This is the first dealership I have been to where they

This is the first dealership I have been to where they actually took the time to figure out what I needed and what type of car would fit my family and I. Super nice staff and I will definitely will be reaching out to Cade for all of my car needs in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We're so glad to hear that our team took the time to understand your needs and help you find the right car for you and your family. Cade will be thrilled to hear your feedback, and we're excited to be your go-to dealership for all your future car needs. We look forward to serving you again soon!

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Great service and smooth process!

Great service and smooth process! Cade was very knowledgeable and easy to work with. He was thorough in finding exactly what our family needed. I would highly recommend this dealership!

Great service and smooth process!

Great service and smooth process! Cade was very knowledgeable and easy to work with. He was thorough in finding exactly what our family needed. I would highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We are glad that Cade was very knowledgeable and easy to work with. We hope you enjoy your vehicle. We appreciate you!

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