Reviews
Outlander SEL, 2019
My wife and I, have leased cars and suvs through the years with Kate Morris at O’ brien Mitsubishi and always had a no pressure and wonderful experience with Kate. Kate has always answered our questions and took the time to talk to us about anything, like if you were having a conversation with a friend.Now that we bought a Outlander 2019, the experience has been the same, just excellent! And the service dept. is excellent as well. I would not hesitate to buy another Outlander in the future, and of course I would call or go directly to see Kate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for that great review Joe! We're glad that you had another great experience with Kate! Enjoy your new 2019 Outlander!
Always good service by the Mitsubishi dealership
But especially like working with Kate Morris on my last few car transactions!! Always good service At Mitsubishi-Normal, friendly, nice, efficient, knowledgeable, Attentive and great positive attitudes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the amazing review! We are so happy that Kate could give you an awesome experience again and again!
New car
This is our third car we have gotten through O’Brien and our second time working with jay. He was wonderful and very helpful through everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5 star review Ben! We're happy to hear that you had another great experience working with Jay!
Exceptional Service!
Cory Raley provided us with exceptional service during our visit at O'Brien Mitsubishi. He was in contact before we arrived, had the car we were interested in test driving ready, and walk us through the entire process efficiently and removed all sense of stress that comes with car buying. We'd definitely recommend giving him a visit for your next purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the fantastic review Cody! We're glad that Cory was able to make your experience stress free!
Happy Customer😬
Jay Miller it was a pleasure working with you. You made the entire process every enjoyable. Please keep doing what you do in your line of business you are such a joy and thanks for the video you sent me on the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Kay for the awesome review! We are so pleased Jay could give you an amazing experience.
Satisfied customer
We recently bought a car from this dealership. Our salesman was Corey Raley. He did a great job of helping us get the vehicle we were interested in for a good price. He was very helpful through the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the review! We are so pleased that Corey could assist you in finding a vehicle that you can love!
happy
Jay was very easy salesperson to work with and not pushy. We would recommend Jay as a salesperson. We are very happy with our experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We are so pleased to hear that Jay could give you an enjoyable experience with us!
happy girl
James Rule did a great job for us , I would use him agin, and you should to. took a lot of time and care with us, great job
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Traci! We're glad you enjoyed working with James!
Awesome experience!!
Everyone in the dealership helped so much!! Thank you Joshua and Amy for all the help. Service and management were also amazing. They all were so great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review Candace! We're glad that you had a great experience with Joshua and Amy!
Medical Records Director
I finally decided to get me a car today...and Cory Raley my salesperson was so warm, friendly, and very helpful ...and he help me get the car i needed and deserve....Than you so much Cory, you really made my day, and my life a little more better
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sharon, thank you for the 5 star review. We're happy to hear that Cory was able to help you find the car you deserve!