Skip to main content

Guess Motors/ Guess Ford Inc.

(447 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (330) 476-4054 (330) 476-4054
Used (330) 476-4051 (330) 476-4051
Service (330) 476-2565 (330) 476-2565

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guess Motors/ Guess Ford Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

We were able to get the exact car we wanted, without

We were able to get the exact car we wanted, without feeling pressure in the least bit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you got the car you wanted! We appreciate your business! Thanks for the kind review.

Guess Motors has an excellent service department.

Guess Motors has an excellent service department. Very helpful! They were able to fix my car and explained everything for me to understand. I will be taking my car back for vehicle maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for putting your trust in us to repair your vehicle. We appreciate your kind review and your business.

Big lot selection, local dealer quality and integrity!

Big lot selection, local dealer quality and integrity! Julie was so great to work with! Defiantly will be a consideration for future car purchases!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so very much for your business and kind words. We hope to be able to help you in the future! Thanks again!

Absolutely WONDERFUL!

Absolutely WONDERFUL! This is our 3rd vehicle purchase in 8 months from this AMAZING TEAM! Our first vehicle purchase was a last minute buy, my daughter had to be taken somewhere that our current vehicle wouldn’t make it. They spent hours trying to figure things out, we left with a vehicle that day. We purchased my dad’s vehicle here, and today we made a purchase for my daughter’s very first car. Did everything via text, all we had to do was show up and sign. We trust their services. They are both professional and personal. They get to know their customers to find the right vehicle to leave with. I recommend them to EVERYONE, and I will never waste my time going to anyone but them!!! I want to thank Julie for going out of her way to making this surprise happen for my daughter today!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review so much! Thank you so much for your business and putting your trust in us. We are so happy to help in the surprise for your daughter!

I felt I could trust Guess motors and my salesman, Dennis

I felt I could trust Guess motors and my salesman, Dennis Schurr. I'm very happy with my vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for putting your trust in us! We are thrilled you are happy with your vehicle. Thank you for your business!

Highly recommend working with Guess Motors when looking

Highly recommend working with Guess Motors when looking for a new vehicle. Julie and Mark were phenomenal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to help you get a new vehicle. We appreciate the kind review and your business!

Julie was absolutely amazing!

Julie was absolutely amazing! She was so sweet and kind and helpful. They made it so easy and convenient for us to get the vehicle we wanted. I would highly recommend them for anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your kind review. We think Julie is pretty amazing too. We are happy you got the vehicle you wanted and we will be here if you need anything at all. Thanks again!

Always a pleasure.

Always a pleasure. They have ALWAYS taken wonderful care of my car and employees are awesome!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review! We truly love taking care of you!

Julie & her co workers were extremely nice, helpful &

Julie & her co workers were extremely nice, helpful & patient with me & dave. We definitely recommend Guess Ford GMC dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your visit! We are so happy you allowed us to help with your purchase. Thanks again for your business!

Julie Shockey, and others there, as well as the service

Julie Shockey, and others there, as well as the service department are top notch! Price on our new Maverick was better than the other dealers that we talked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business! We really appreciate it. Enjoy that new Maverick!