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Guess Motors/ Guess Ford Inc.

(447 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (330) 476-4054 (330) 476-4054
Used (330) 476-4051 (330) 476-4051
Service (330) 476-2565 (330) 476-2565

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guess Motors/ Guess Ford Inc. from DealerRater.

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Mark was amazing, amazing with listening to my 7 year old

Mark was amazing, amazing with listening to my 7 year old daughter talking whatever (lol his ear off about anything) after the sale he even helped with hooking my phone up to my new ride. He was amazing and understanding to our needs. Totally enjoyed our experience with his help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your experience here! Thank you for your business!

Awesome all around service.

Awesome all around service. Seth knew the vehicle's controls and options that we bought. Great car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review and that you for your business!

Thank you so much for getting me into the new ford

Thank you so much for getting me into the new ford maverick. I love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad you love it! Thank you so much for thinking of us for your purchase!

Very friendly!

Very friendly! Very prompt in contacting me! Got the work done in a timely manner and took care of even filing our my rebate on my tires for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business!

Mark was great to work with.

Mark was great to work with. He explained everything thoroughly and also handled all the tech set up so I didn’t have to which was a pleasant surprise. I would definitely recommend Mark and Guess motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review. We appreciate your business!

Knowledgeable, kind, thoughtful,, will to work with you,

Knowledgeable, kind, thoughtful,, will to work with you, thorough.. Mark Detorreo( spelling wrong) is the best salesman I have ever dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review and your business! We really appreciate it!

I received Excellent customer service and this business

I received Excellent customer service and this business has the most professional, amazing,and friendly down to earth atmosphere!!! I plan to use Guess motors for all my vehicle needs. Mark Dettorre made my purchase a satisfying one and even followed up to see if I was still satisfied afterwards. He went above and beyond to assist me!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and for your kind review. We appreciate it!

Very prompt service and taken care of when appointment

Very prompt service and taken care of when appointment time was and did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for putting your trust in us! We appreciate your business!

Seth was so great!

Seth was so great!! He worked numbers with me and provided the best customer service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your kind review!

Wonderful service department & Julie was so kind &

Wonderful service department & Julie was so kind & helpful with the purchase of my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review! We appreciate your business!