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Guess Motors/ Guess Ford Inc.

(446 reviews)
Sales hours: 8:30am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (330) 476-4054 (330) 476-4054
Used (330) 476-4051 (330) 476-4051
Service (330) 476-2565 (330) 476-2565

Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guess Motors/ Guess Ford Inc. from DealerRater.

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The service department got me scheduled for a service

The service department got me scheduled for a service light on. They purchased the part from another dealership so it cut wait time to return my car to me like three to four days sooner if they would have to have ordered them. On top of that the mechanic helped save me money so thank you for that also! I've always had fast, friendly services!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We want to thank you for your business!

We love Guess!

We love Guess!!! Always there for us!!! Love Ray! Service is awesome! Hardly any wait when car is serviced. Friendly staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We appreciate your business!

Everyone is so friendly and helpful.

Everyone is so friendly and helpful. The service is always thorough, fast, and excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It is always a pleasure to see you! Thank you for your business!

Definitely will recommend Guess Motor to family and

Definitely will recommend Guess Motor to family and friends. Very professional and courteous. Not pushy at all. 100% recommendable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the kind review!

Friendly office personnel and wait time for car to be

Friendly office personnel and wait time for car to be done was done in a timely manner, and the car was neat when returned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by our service department! We appreciate your business.

Excellent customer service, they truly care about their

Excellent customer service, they truly care about their customers! I highly recommend this car lot to anyone looking to purchase a new or used car. Julie is on top of things and stays in great contact.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We appreciate you taking the time to leave a review and also for your business!

I have bought 5 cars at Guess always great service, very

I have bought 5 cars at Guess always great service, very friendly employees to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your contiunued business. We truly appreciate you!

This was the best experience I have ever had at a car

This was the best experience I have ever had at a car dealership. I will definitely buy from Guess again. Julie was an amazing sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Lorie! We appreciate the business and kind words.

Amy and I would like to thank Mike, Julie,Katie, Nick and

Amy and I would like to thank Mike, Julie,Katie, Nick and the whole team for being the best sales and just great people on our purchase of the 2013 Ford F250. We are looking forward to the next part of our life and Guess Motors has made that possible. Thank all of you for making this a great experience and such a friendly family atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredibly kind review. We love to help people! Thank you so much for your business and good luck with your new adventures!

The last 5 vehicles I have purchased came from Guess

The last 5 vehicles I have purchased came from Guess Motors!! My Sales Associate Mike Gleich and all the staff are Incredible...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. It was our pleasure to help you! Thank you for your business.