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Guess Motors/ Guess Ford Inc.

(446 reviews)
Sales hours: 8:30am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (330) 476-4054 (330) 476-4054
Used (330) 476-4051 (330) 476-4051
Service (330) 476-2565 (330) 476-2565

Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guess Motors/ Guess Ford Inc. from DealerRater.

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Very helpful to a first time young buyer!

Very helpful to a first time young buyer! Awesome people and lots of options to chose from

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us for your first purchase!

Can’t say enough good about Guess.

Can’t say enough good about Guess. They were extremely patient as I sorted out the insurance mess after a crash. Mark and Mike are solid professionals and would not hesitate to shop at Guess again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly!

Very friendly! Everyone in the dealership was very kind! Thank you Julie, you was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are so thankful for your purchase.

Consumer response

Very happy the way we were treated! First class all the way!

Jessie was very courteous and helpful.

Jessie was very courteous and helpful. Service was efficiently completed. Thanks to all for their part

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Thank you for stopping by!

Very courteous and knowledgeable.

Very courteous and knowledgeable. Friendly beyond words. I’ve know Mike for years and when I told him what I was thinking about doing he didn’t hesitate to do the appraisals. Within a few thousand dollars of what I would have asked for them if I was selling myself. Would highly recommend Guess Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review and your business!

Appreciate the straight forward approach of Mike.

Appreciate the straight forward approach of Mike. No BS. And quick turn around on my lunch hour to close.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you from coming in! We are glad we could help!

Great service and communication throughout the purchase

Great service and communication throughout the purchase of my Jeep Renegade. Much appreciated. Thanks Julie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and your business!

I found the truck I wanted on the GMC website and called

I found the truck I wanted on the GMC website and called up Guess Motors where it was to be delivered. They had me squared away with the vehicle immediately. Upon arrival I was notified it would be a day or two while they got the accessories added to the truck. I spent maybe 45 minutes at the dealership from start to finish before I was driving home. 5/5 experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming in to visit. us. We appreciate your business!

Very good experience.

Very good experience. We were treated extremely well with no pressure. If I need another vehicle I'll be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by! We appreciate your business!

Very friendly and not pushy.

Very friendly and not pushy. No surprises and the vehicle was better in person. Drove 4hrs to buy our Honda Odyssey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for traveling to purchase from us! We are so glad you came and thank you for your business.