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Guess Motors/ Guess Ford Inc.

(446 reviews)
Sales hours: 8:30am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (330) 476-4054 (330) 476-4054
Used (330) 476-4051 (330) 476-4051
Service (330) 476-2565 (330) 476-2565

Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guess Motors/ Guess Ford Inc. from DealerRater.

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Promt service,very friendly,thourough,very

Promt service,very friendly,thourough,very patient,answered all questions,explained everything..decent pricing,clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review. We are happy you are happy with your new vehicle. Thanks again!

Great job.

Great job. Were responsive and helpful. Product was as promised. Thanks to the team at Guess.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business, we truly appreciate it!

Jay Pollack was extremely helpful to me as he found the

Jay Pollack was extremely helpful to me as he found the exact car I wanted quickly on auction and at an affordable price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we were able to find you the vehicle you wanted! Thank you for putting your trust in us!

My fifth vehicle purchased here.

My fifth vehicle purchased here. I like the truck and I like the color and I like the parts and service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so very much for your continued business. We appreciate you!

Great Place to Deal with.

Great Place to Deal with. They delivered the Car to me the same Day because my wife had Knee Surgery the next Day. Really Appreciated It.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for putting your trust in us! We appreciate your business!

Work was completed just like they said it would, the car

Work was completed just like they said it would, the car looks great, you can’t even tell anything was repaired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review! We appreciate your business!

Very friendly and super fast.

Very friendly and super fast. A very good deal for a really clean and nice running car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review and also for your business. We really appreciate it!

Friendly and knowledgeable staff.

Friendly and knowledgeable staff. The whole buying process was very smooth and easy. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you placed your trust in us for your new vehicle. We appreciate your business!

it’s not as good as it could be ,Very disappointed when I

it’s not as good as it could be ,Very disappointed when I came back to pick up my truck ,it was filthy dirty and had to return it to the service department to be cleaned before I would leave with it . not very professional I my view?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are sorry that you were disappointed in your service visit. Customers service is our highest priority. We have already spoke to you about this issue, but if you have any additional concerns, please call Jessy our service manager at 330-627-2146.

Easy process.

Easy process. Salesman was great. They had exactly what we were looking for, at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.