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Guess Motors/ Guess Ford Inc.

(446 reviews)
Sales hours: 8:30am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (330) 476-4054 (330) 476-4054
Used (330) 476-4051 (330) 476-4051
Service (330) 476-2565 (330) 476-2565

Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guess Motors/ Guess Ford Inc. from DealerRater.

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It's a very professional and friendly staff and

It's a very professional and friendly staff and atmosphere! Dennis went above and beyond to make sure I was happy and satisfied and purchased the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review and for your purchase! We appreciate it.

Guess has always treated myself and my wife with the most

Guess has always treated myself and my wife with the most respect. They have listened to our concerns and fixed anything that arose

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued business! We appreciate it!

Rich was great and helped me out a lot.

Rich was great and helped me out a lot. Very friendly and answered all the questions I had. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for trusting us with your purchase. We appreciate it!

They got us in quickly.

They got us in quickly. They fixed the vehicle the next day. We were very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review. We appreciate your business.

Professional and punctual; willingness to support and

Professional and punctual; willingness to support and meet the needs of their customers without hesitation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so thankful for your kind review and your business! Thanks again!

Good work with very professional would come back again

Good work with very professional would come back again vehicles priced to sell no issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review! We appreciate your business!

A very professional and organized group sorry I didn’t go

A very professional and organized group sorry I didn’t go there a long time ago. Looking forward to doing business there in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for putting your trust in us. We appreciate your business and hope to be able to continue to help you with your automotive needs!

Being able to schedule a service time of 4:00PM was a big

Being able to schedule a service time of 4:00PM was a big help to us with our current schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad we could accommodate your schedule! Thank you so much for your business!

Guess is a fantastic dealership to deal with, they are

Guess is a fantastic dealership to deal with, they are always helpful and courteous and the service department is top notch! We have all of our vehicles serviced by and have purchased two new vehicles from them! I highly recommend Guess.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued business! We appreciate it!

I bought a new truck in September, 2024.

I bought a new truck in September, 2024. I experienced so much personal attention to my needs. Mike G. has great customer service skills and a pleasure to have a business with. If you need a personal attention this is a dealership to go to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you are happy with your purchase. We truly appreciate the kind words and thank you for your purchase!