Reviews
Service
Courteous and efficient service; the attendant was very careful to be sure I understand and agree to the work that was to be done on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Pilot
Great Salesman, Great Sales Manager. I am return customer and drive 200 miles to do this transaction. I will recommend them to anyone who wants to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Jeff, and for taking the time to leave us this wonderful feedback!
Service Visit
Their service center is exceptional. They are extremely organized, helpful, quick, fair and informative. The representative explained everything clearly. The waiting area is very nice as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Bob Rohrman Honda for your service needs. We appreciate your business and this review.
Outstanding customer service
We messed up and brought our car in a day early. Ali was so good to us, took care of us anyway and made us feel like a preferred customer. Could not ask for better service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dan, We appreciate your business, Dan, and our team looks forward to serving you again soon!
Service Department
Polite and efficient. The staff is always very helpful and my experience has always been that everything has always been on schedule. They are my go to Honda dealer even though there may be a couple that are closer to our home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership!
Ali was awesome
Best service in town and super sweet employees! Adam, the service manager helped me directly and is always super informative too. Ali took really great care of me and made the process quick and easy :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jordan, Thank you for taking the time to share your thoughts on working with Ali and our team. We're glad to hear we delivered such a great experience!
Brake Realization
We are not good at hearing problems with our car but as soon as we entered for an oil change our tech heard a brake grind which was fixed that very day
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Good Customer Service
I really did appreciate the sense of urgency and attention I received when bringing my car in for service. Ali did a fantastic job of making me feel welcome, capturing all details related to the service request in the system, and also frequently communicated status updates related to the service throughout the day over phone and text. The only reason I didn't give this a 5 star rating is the slowness of the computer systems that resulted in my extended drop off time on site. I'm a regular here but it seems like for the past few years this has been a reoccurring theme. Overall however, a solid place to have good service work done for your vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to submit a review. We take pride in good customer service and are happy Ali was such a big help however regret your extended drop-off time. If you would like to further discuss your concerns, feel free to contact us at your convenience.
Great service
Quick greeting, chatty, everything explained ahead of time and agreed to. Waiting room time was minimal and pleasant. Popcorn was good, too. Aly was a treat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!
Friendly and Fast Service
I had to take my car in for its 50,000 mile checkup and a warning light. They were able to get my car in immediately and returned it to me all spiffed up in exactly the time they told me. Jennifer was exceptionally friendly and helpful, explained what they were going to do clearly and took good care of me while I waited. She was wonderful to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Marti, for the kind words for Jennifer and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.