Bob Rohrman Honda

I would like to thank my salesman Jeff Whaley and Bob Rohrman Honda for another pleasant buying experience. I recently purchased my eighth car from Jeff because he is fair, knowledgeable, informative and hassel free. I highly recommend Mr. Whaley and Bob Rohrman Honda.

I felt like I was treated more than fairly on my trade and the purchase price of my new Accord. My salesman was informative and able to answer my questions. I had a stress free and pleasurable experience.

I just bought a used car from Rohrman and the main reason I am giving my experience 5 stars is my salesman, Kyle Denny. He was amazing from the moment I met him. He was relaxed, friendly, and never pressured me into looking at cars out of my price range. When I first worked with Kyle, he stayed past his scheduled work hours to help me look at cars because it fit my schedule best. After taking a lot of his time over the course of several days, I found a car that better suited my needsat a dealership in Indianapolis. When I told him, he was kind and happy I found something that worked. He never made me feel like I was an inconvenience or like I "wasted his time." Later, I went back to see him about a car for my daughter, and he found me a great car at a great price. He even came in twice on two days he had off so I could finish up the deal and get the car to my daughter. I HIGHLY recommend asking to see Kyle if you choose to visit any of Rohrman's dealerships. Also, I enjoyed working with Lisa Mauer in the finance department. She is very friendly and made the process simple. I have to admit that I am not the biggest Rohrman fan in general, but because of Kyle and Lisa, I plan to return when I am ready to search for cars again. This is Karla Fultz..not Brian. :) Kenlyn Cadwallader Kenlyn Cadwallader

I purchased an Odyssey from Bob Rohrman and was trying to install a new set of roof-top cross bars. In order to install the cross bars, i have to remove the back covers of the roof rails, which does not seem to be an easy task for me. Heard from other people that Honda dealers can help the installation free of charge so i went to Bob Rohrman and asked if they can kindly help. However the custom service was poor and after long waiting the front dest gentleman told me that i will have to make an appointment (the earliest appointment is a week later), and plus $100/hour labor charge. Initially he tells me that some cutting work will be involved and they know what to do because their technicians install many cross bars every day (which sounds incredible given that i live in a small town). When i insisted that there will be no cutting necessary and all i need is their help to remove the side rail cover (and i will do the rest installation myself), he then said that they will still charge at least $30 for the work and an appointment. What disappointing experience!

We visited Bob Rohrman this week with the intent to look at some 2015 civics. We did not intend on making a purchase as this was our first time and place looking. Upon arriving, we met dealer Kyle Denny who not only was extremely personable, but also very knowledgable and professional. Kyle immediately made us feel comfortable with his no-pressure attitude and fun personality. We ended up test driving a car and not only did we love the product, but we enjoyed our experience with Kyle so much we decided to talk numbers. We ended up leaving the lot with a new car on a day when we only expected to look....sometimes working with the right person can make the difference between making a decision and purchase quickly or continuing to look around. I would recommend Kyle to anyone looking to purchase a vehicle. He was vey easy going and gave us zero pressure, but also had all the answers to our questions. We had a great experience buying our new car with him!

I received an email response that someone would be contacting me. Nobody ever did and then a few weeks later I had been placed on their email list. I responded immediately for them to remove me.

I purchased a durango in feb.of 2014 this vehicle started having problems one week later...u repaired several things now has drive shaft issues .single mother of five now without a vehicle...thanks alot they saw me coming

I bought a Honda Odyssey a week ago today, I made several attempts to check on the service record and was told it was a Privacy Act issue ,,, and they would not even answer if the oil had been changed. I bought a Honda from a Honda Dealer and would "expect" they would have a check list of some kind that they would show me or give a copy. We discovered some major damage on a back bumper that they apparently didn't know about and someone had broken in to the glove box. I asked if they could at 'least' have a body person look at it ,,, and they did not. Like I said, I don't even know if they checked the brakes or changed the oil. Not happy and def would NOT Recommend this place. (A timing belt is a "big" issue and I would like to know if it has been properly ,,, changed.)

I have inquired about the same truck twice in a 6 week period. No reply the first or second time. I called a few days later because of an auto reply with some contact information. The salesman gave me some useful information but never followed up. I saw the truck come up back for sale about a month later and inquired again with no callback after 3 days. I then called the dealer and got another salesperson who said the truck needed some minor work and he still has not called me back after he said he would. That has been another 3 days. I can't believe in this day and age they do not manage their internet leads any better and only rely upon floor traffic. Hmmmmm.

Emailed the dealer and only got a auto reply back. Called several times and no one could find the truck I was looking for! Very disappointed in service!