Reviews
The sales person never called back with answers to my...
The sales person never called back with answers to my questions about the Chevy Malibu, so I bought one from an other dealer. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We acknowledge your review and are currently looking into the events you’ve detailed.
I had the most awesome car buying experience at Ray...
I had the most awesome car buying experience at Ray Dennison Chevy. The Salesman Mr. Charlie Vaccard made it the most Pleasant, Stress Free, No Hassles experience I’ve ever had a a Great Price! Charlie was very knowledgable, ran through every option and detail on the New 2021 Silverado Crew Cab I bought before I test drove. After hitting every Auto dealership in the area this morning Ray Dennison had the best assortment of trucks in the area. They had exactly what I was searching for. Finance Manager Amit Mark made it a breeze...That’s how car buying experience is supposed to go...Perfect! Thank You Ray Dennison Chevy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101
Awesome car buying experience!
I had the most awesome car buying experience at Ray Dennison Chevy. The Salesman Mr. Charlie Vaccard made it the most Pleasant, Stress Free, No Hassles experience I’ve ever had a a Great Price! Charlie was very knowledgable, ran through every option and detail on the New 2021 Silverado Crew Cab I bought before I test drove. After hitting every Auto dealership in the area this morning Ray Dennison had the best assortment of trucks in the area. They had exactly what I was searching for. Finance Manager Amit Mark made it a breeze...That’s how car buying experience is supposed to go...Perfect! Thank You Ray Dennison Chevy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101
After talking with Dennison's Service Dept, they came to...
After talking with Dennison's Service Dept, they came to a decision to partially re imbursed me a small amount of the money charged as I was quoted a lesser amount.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101
High Praises for fixing a major issue
I had a 2021 Bronco that I was not happy with and found a 2019 Edge I loved. Most places would have had a very pessimistic outlook on a situation like this due to the complexity of the financing. However, Scott Hanson took charge and ensured I was very well educated on how every piece of the transaction would happen and furthermore explained why things happened the way they did. Not only did Scott keep things real and upfront throughout the whole transaction, but he also took the time to provide stellar customer service. The Bronco was my first car purchase and it was a very tricky situation. But when I left the dealership after only three and a half hours, I felt so excited and sure of my decision to go with the Ford Edge and knew this dealership would have my back if I needed anything. Furthermore, Lawrence, the manager, made a proint to connect with me at the beginning, middle, and end of my time at the dealership. He took the time to get to know me and ensure my appointment was going well. Pam, the receptionist, is such a kind soul as well. She helped me make an appointment that same day and made a point to meet me in person as she likes to put a face to the voice over the phone. Lastly, Curt, who helped me with the finances was also very down to Earth, straightforward, and ensured I knew what I was getting into before signing anything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101
Great car buying experience. Our salesmen and finance guy...
Great car buying experience. Our salesmen and finance guy were very friendly and profession. Made buying a new car painless. I have already been recommending friends to them for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101
I went to Ray Dennison Chevrolet in search of a new...
I went to Ray Dennison Chevrolet in search of a new Equinox after trading at another Chevy dealership for almost 20 years. I was met outside by Scott Hansen who listened to my needs and then walked me through the purchase of a new car and a used truck. This was the first time I made such a purchase without my husband and felt extremely comfortable dealing with Scott. He did not pressure me in any way, explained the operation of the car very thoroughly, helped me find a truck that I could afford, and then came in on his day off the help us select another truck when the first one was not what my grandson needed. He stayed within my budget, spelled out the terms clearly to xxxxx, and then assisted me the next day with YFI, phone, and Chevy Points connections. I certainly would recommend Ray Dennison Chevrolet and Scott Hansen will be my salesman for all future cars. God Bless You Scott.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this review, Mag. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101
Amazing!!!!
I have always shopped at Ray Dennison for my cars, I have had the same sales guy every time. This time though, my sales guy was on vacation so i had to work with a new one and I had so much anxiety over it. Plus the anxiety of buying a new car, I already had. Let me tell you what, Scott Hanson is the man, he listens and understands and worked with my anxiety and got me what I wanted that not even my other sale guy could get me! I had a great time had little to no anxiety and I was so happy with my car! I was just having a casual conversation with him about my dream car I wasn't planning on getting it and this man made it happen! SCOTT GOT ME MY DREAM CAR and at a great price! i cried i was so happy! i LOVE my Chevy Equinox!!! Thank you Scott Hanson!!! HIGHLY RECOMMEND!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Ray Dennison Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101
I have always shopped at Ray Dennison for my cars, I have...
I have always shopped at Ray Dennison for my cars, I have had the same sales guy every time. This time though, my sales guy was on vacation so i had to work with a new one and I had so much anxiety over it. Plus the anxiety of buying a new car, I already had. Let me tell you what, Scott Hanson is the man, he listens and understands and worked with my anxiety and got me what I wanted that not even my other sale guy could get me! I had a great time had little to no anxiety and I was so happy with my car! I was just having a casual conversation with him about my dream car I wasn't planning on getting it and this man made it happen! SCOTT GOT ME MY DREAM CAR and at a great price! i cried i was so happy! i LOVE my Chevy Equinox!!! Thank you Scott Hansen!!! HIGHLY RECOMMEND!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We cannot thank you enough for your wonderful review of Ray Dennison Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101
Mr.Hensley, This goes out to Curt King. We did it again....
Mr.Hensley, This goes out to Curt King. We did it again. Thanks to Curt we bought another 2020 Chevy Equinox Premier. Again Curt was very helpful and professional. Also would like to thank Brian Dennison. We love the Equinox thanks again to Curt King,from Amy Short and Earl Hensley
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101