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Ray Dennison Chevrolet

(363 reviews)
Visit Ray Dennison Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–6:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–6:00pm 7:00am–5:00pm
Friday 8:30am–8:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (888) 929-1920 (888) 929-1920
Used (888) 929-0326 (888) 929-0326
Service (309) 403-0906 (309) 403-0906

Reviews

(363 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very professional people

Was in and out at a appropriate time, as always very friendly people, I'd recommend Ray Dennison to anyone looking for a car or have there car serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate the kind recommendation, Cindy. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Best, Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

My appointment that was forty five minutes late

I was very disappointed with Ray Dennison Chevrolet during my recent repair of my vehicle. They had me set up for a 10:30A.M. appointment and didn?t get to my car until 11:15 A.M. my time is important to me and I don?t like being held up.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

New 2024 Chevy Trax 2RS

WONDERFUL DEALERSHIP STAFF AND SALESMAN COVERS EVERTHING ALL WHERE VERY PROFFESIONAL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Randy, We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

Service

I recently took my 2011 chevy malibu for a rattling noise at startup and the technician Shane knew exactly what it was. I really like the fact that they treat all my cars like it was one of their personal vehicles. Being going to ray dennison since 2004 and will continue to be a repeat customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

Worst dealership ever

Worst dealership I've ever dealt with! Bought a truck with cash $11k last week. It didn't even last 500miles before it broke down. Low oil pressure light kicked on, wheel hub assembly was trashed, power steering pump was leaking along with wheel sensors had to be replaced. Valve cover gaskets and rear seal leaking oil. They also hadn't even fixed an airbag recall that this year vehicles had. After bringing it to another dealership and spending another $3k The engine is junk! Do not recommend this dealership they will rip you off.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

William, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

Ray Dennison Has A Great Team

First of all, I would like to thank Ray Dennison Chevolet for having a great organization. My wife and I have been looking for a used Traverse for some time. Not having any luck in our area that met our needs one popped up here at Ray Dennison. I made a phone call to his dealership and received a very polite, upbeat and helpful receptionist, named Katie. I inquired about the vehicle that was online, Katie made a quick check for availability and called right back. We made an appointment, and they put the vehicle on hold for use until we got there. Once arriving, we were met by Charlie Vaccaro. What a pleasure working with this gentleman. We had a great experience buying this car from Charlie. Made sure everything about this unit was explained. Very through, very accommodating and absolutely no pressure. Once we felt the deal was done, we were put in the hands of who Charlie called the "Financial Guy" aka Amit. Again, what a pleasure. He made the deal happen fast. My wife and I had a wonderful experience with all the folks at Ray Dennison. Highly Recomended. We have since worked with Charlie on getting our cars exterior and interior protection coated. He worked with our schedule for a time to get this done. Awesome job and it was great to get to visit with him and all the helpful folks at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

Charged 23.99 to rotate tires 10.00 at Firestone

Repeat customer for oil change and tire rotation.Price hike every time i return the final straw was tire rotation went from 15.00 to 23.99 no warning i would have gone to Firestone 10.00 to rotate tires on my Trax.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

1st, they answered, emailed me, my seeking the 2010

1st, they answered, emailed me, my seeking the 2010 Hummer. They have it, I still see it advertised. I emailed them I wanted to buy the Hummer and had to schedule the transported for Pickup.. to call me.. Never did nothing.. I asked 4 questions, never got an answer. I have emailed them, called them no answer. Nothing! It is obvious they do not want to sell to me.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

I'd like to thank Ray Dennison Chevrolet and Danny. They...

I'd like to thank Ray Dennison Chevrolet and Danny. They have a great team and are willing to get you in that new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! We really appreciate your business. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

I called to get my vechile in to be checked and jeff in...

I called to get my vechile in to be checked and jeff in service was ruse to me. So i asked to apeak to the manager and shawn the assiant manager of the service department got on the phone and i was asking him about my warranty and what i was told when i bought the vechile amd he laughed at me and was very rude to me. Bith was talking over me. I WILL NEVER RECOMMEND THIA DEALERSHIO TO ANYONE FOR ANYTHING

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101