Reviews
On time and done in the estimated time frame
Exceptionally clean and comfortable. Personnel is helpful and polite. Amenities, e.g. water, coffees, are appreciated. Especially appreciate how the service rep keeps you informed and makes sure the vehicle is finished and cleaned properly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic experience all around
Fantastic experience all around. The lounge area is comfortable if you plan on waiting around for your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Seamless professionalism with no sales pressure!
Just an overall great shopping experience. The showroom was clean and their was no sales pressure when looking at the vehicles on display. Well done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our sales person was Jason, and he was so helpful. He...
Our sales person was Jason, and he was so helpful. He listened to us and helped us customize our car. He was very professional and he gave us updates on our car too. I highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership!
I was able to purchase my new car with ease. Car was explained to me in detail. My overall experience was wonderful and Im super excited for my new car. I love it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Poor service
I brought my 2018 GLC300 with only 6800 miles complaining of squeaky brakes and was told that Mercedes says this is normal and they can’t do anything about it and the warranty only covers this type of issue for 12 months or 12000 miles. My car only has 6800 miles and is 18months old. Is this the quality that Mercedes wants to be associated with. Or is this just poor dealer service. They did not. even look at the car to determine if there was an underlying issue. At this point I think I will switch to another car brand upon expiration of my lease. Very disappointed in Mercedes always thought they were better than this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great work
Very knowledgeable and patient. Answers all the questions I had and worked with me to help find me the Mercedes I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
The staff was very courteous and patient. They answered all my questions and helped make it possible to own the Mercedes of my choice, They are very professional and you fee confident in the quality of service they provide overall.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Service
Easy drop off, loaner car, picked up car a few hours later.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
I would defiantly recommend this please to anyone looking to lease or buy a Benz. Prices was reasonable and customer service was point.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase