Reviews
Always a great experience
Everyone I've dealt with have always been professional, personable and helpful!! The sales team and the service team are great! Mercedes has a customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is a second time l have been there for their...
This is a second time l have been there for their excellent service. I am happy with their work and recommend it to anyone who needs it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Car Buying Experience
This is the second Mercedes that I have purchased, with your sales professional, Jay Dari. Jay is a true professional. He made the process seamless, and stress free. He explained the process thoroughly, went over all the paperwork with me, so that the process was not overwhelming. He made what is a normally stressful experience, a pleasant one. I will be forever grateful to Jay Dari and his team. Thank you Jay Dari!! And thank you Mercedes Benz of Brooklyn.... I am a customer for life!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Customer Service - THANKS!!!
Kenny is AWESOME!!!! The best service manager ever!!! Thanks!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome experience! Ronald Rodriguez was nice, not pushy...
Awesome experience! Ronald Rodriguez was nice, not pushy and he always returned our calls and or emails right away. We definitely would recommend this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
no title
excellent service. understanding and caring for customers need
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recommend
I had a good experience with Brooklyn Mercedes Dealership. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great service, i walk in and it didn’t...
Thank you for your great service, i walk in and it didn’t take long to get back my car back and the new service waiting area help with the time spent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service band staff, made it extremely easy and...
Great service band staff, made it extremely easy and efficient. Loved my loaner car. Giuseppe's customer service now exceptional! Thank you all and Happy New Year!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kenny in service was excellent i really appreciate his...
Kenny in service was excellent i really appreciate his patience, professionalism and how quickly he expedited the repairs on my car on a Saturday and last min.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
