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Newins Ford

(1,517 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Newins Ford from DealerRater.

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My service advisor was extremely helpful and courteous....

My service advisor was extremely helpful and courteous. The service was performed in a timely and professional manner. I would definitely recommend Newins to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The worst thing that has happened to me in my life was...

The worst thing that has happened to me in my life was buying my car in that place. I am a mother and I work a lot to be able to pay for my car and it doesn't work. They sold me a damaged car is unfair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Mike Velilla was wonderful. Not pushy and made me feel...

Mike Velilla was wonderful. Not pushy and made me feel comfortable. Was very professional and knowledgeable. New the vehicle, warranty, ratings and worked within my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I always get good service from Service Rep Marty

Service Representative, Marty as always, was attentive, informative and professional. Car was ready at time promised. I needed inspection for my Ford Edge. Marty assisted with the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had the best experience at bayshore ford victor my...

I had the best experience at bayshore ford victor my sales person is a outstanding person and Mathew was very helpful and understanding thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Sales and service department that understand your...

Great Sales and service department that understand your needs and requirements and deliver every time! Would not go anywhere else for service and a repeat buyer from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you for coming to my home and fixing the recall...

Thank you for coming to my home and fixing the recall issue . Extremely courteous and helpful. I was very pleased with the entire process and staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was handled safely outside. Car was finished...

Service was handled safely outside. Car was finished when promised with short wait time. Courteous and professional service staff. Outdoor seating was provided for customers too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I brought in 2 of my Ford vehicles for service and NY...

I brought in 2 of my Ford vehicles for service and NY state inspections. I was met outside by Marty J., Service Advisor who checked my car and filled out the paperwork very quickly. The service was performed quickly and satisfactorily while I waited. I then brought in my Escape and again the service was performed in a thorough manner within the time I was told by the Service Advisor. I had my Escape washed by George in the prep area with the result that my vehicle looks new! The service was quick, thorough and well done thanks to the the people in the Service Dept. at Newins. It's good people like Marty and George who make the difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I’m very pleased with the buying experience I had at...

I’m very pleased with the buying experience I had at Newins Ford. I walked in and immediately was offered the opportunity to test drive the car I was interested in. The remainder of the deal was done over the phone in a very timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.