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Newins Ford

(1,639 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

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Reviews

(1,639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Newins Ford from DealerRater.

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Our sales person had no idea what she was doing and then due to her lack of knowledge and communication grabbed the Manager and my assumption provided him misleading information which resulted him entering the room in an argumentative rude misogynistic fashion. I was also told they would put tires on my car and didn’t. The car is a year old and the paint job on the car leaves much to be desired the car didn’t come with any floor mats for the price of the car I definitely expected more. I wouldn’t recommend this dealership to anyone based off of my last interaction. I was the person purchasing the vehicle and the manager spoke solely to my boyfriend and dismissed most of my questions regarding the car so he can return to his conversation about unrelated topics with my Boyfriend. Salesperson Dylan Carey is understandably new and an experienced so I can’t fall on not having the knowledge regarding the car, but her attitude and confrontational behavior once she realized there was a miscommunication that was on her end it was an excusable She certainly needs more training

Our sales person had no idea what she was doing and then due to her lack of knowledge and communication grabbed the Manager and my assumption provided him misleading information which resulted him entering the room in an argumentative rude misogynistic fashion. I was also told they would put tires on my car and didn’t. The car is a year old and the paint job on the car leaves much to be desired the car didn’t come with any floor mats for the price of the car I definitely expected more. I wouldn’t recommend this dealership to anyone based off of my last interaction. I was the person purchasing the vehicle and the manager spoke solely to my boyfriend and dismissed most of my questions regarding the car so he can return to his conversation about unrelated topics with my Boyfriend. Salesperson Dylan Carey is understandably new and an experienced so I can’t fall on not having the knowledge regarding the car, but her attitude and confrontational behavior once she realized there was a miscommunication that was on her end it was an excusable She certainly needs more training

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Victor was great and very friendly. Before we even got to the dealership he had already had the keys and vehicles ready that we were interested in. Matthew and Victor made the process very quick and easy.

Victor was great and very friendly. Before we even got to the dealership he had already had the keys and vehicles ready that we were interested in. Matthew and Victor made the process very quick and easy.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. I'm glad Matt & Victor made it an easy transaction. Bryan sales mgr

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I am so happy with my new 2 door Bronco! It's perfect for my needs and fun! Thomas made the process effortless and took the extra steps to make that happen. I highly recommend Newins Bay Shore Ford and Thomas Siraco if you are interested in purchasing or leasing your next vehicle! Tricia Baratta

I am so happy with my new 2 door Bronco! It's perfect for my needs and fun! Thomas made the process effortless and took the extra steps to make that happen. I highly recommend Newins Bay Shore Ford and Thomas Siraco if you are interested in purchasing or leasing your next vehicle! Tricia Baratta

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My experience was excellent as usual. This is my third time leasing with Newins and it's always been a smooth and easy process. Victor is excellent!! Takes his time and listens to our family's needs.

My experience was excellent as usual. This is my third time leasing with Newins and it's always been a smooth and easy process. Victor is excellent!! Takes his time and listens to our family's needs.

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Overall experience
5.0
  • Does recommend this dealer
Worked with:
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This is my 5 th vehicle from newins ford. This is more like a mom n pop shop that you build a relationship with. The people here treat you like family and I love the non cooperative appearance of the dealership, Newins is above the rest with professionalism and zero pressure, thank you Rob Kral

This is my 5 th vehicle from newins ford. This is more like a mom n pop shop that you build a relationship with. The people here treat you like family and I love the non cooperative appearance of the dealership, Newins is above the rest with professionalism and zero pressure, thank you Rob Kral

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The man who helped me was very smart, and I like the car very much.

The man who helped me was very smart, and I like the car very much.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Lou enjoy the car Bryan

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Quick and amazing service Help us to come to a conclusion very quickly on price and car we were happy! Highly recommendnewins ford

Quick and amazing service Help us to come to a conclusion very quickly on price and car we were happy! Highly recommendnewins ford

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. I'm glad everything went well. Enjoy your new ford. Bryan sales mgr

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Quick easy and headache free dans awesome! Highly recommend newins ford in bay shore Dan made everything quick east and headache free! Dans awesome highly recommend him!

Quick easy and headache free dans awesome! Highly recommend newins ford in bay shore Dan made everything quick east and headache free! Dans awesome highly recommend him!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
Worked with:
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Newins Ford is a very pleasurable dealership to go to. They are accommodating and do all they can to make sure you're happy.

Newins Ford is a very pleasurable dealership to go to. They are accommodating and do all they can to make sure you're happy.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Honestly, this process would have been smoother and less stressful if I was not spoke to in certain manner by the manager demanding my birth certificate and more proof that I’m the person obtaining an xplan PIN number. I did not appreciate being disregarded and no apology being offered. It’s really an insult when I have been purchasing Ford vehicles for years and being spoken to a certain way without explaining the reasoning when asking for additional documents.

Honestly, this process would have been smoother and less stressful if I was not spoke to in certain manner by the manager demanding my birth certificate and more proof that I’m the person obtaining an xplan PIN number. I did not appreciate being disregarded and no apology being offered. It’s really an insult when I have been purchasing Ford vehicles for years and being spoken to a certain way without explaining the reasoning when asking for additional documents.

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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