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Heller Ford

(855 reviews)
Visit Heller Ford
Sales hours: 8:00am to 5:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–5:30pm 7:00am–6:00pm
Saturday 8:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (309) 490-2080 (309) 490-2080
Used (309) 490-2082 (309) 490-2082
Service (309) 490-2081 (309) 490-2081

Reviews

(855 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heller Ford from DealerRater.

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We had a great experience at Heller Ford.

We had a great experience at Heller Ford. We worked with DJ Wickman and appreciated his patience and experience. We were happy with the trade in value for our car and our new car was very reasonably priced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a terrific experience at Heller Ford in El Paso.

Had a terrific experience at Heller Ford in El Paso. RIch Tom was very professional and easy to do business with and wasn't pushy at all. RIch helped me get into a really nice used GMC AT4. RIch was very knowledgable. A bonus is Rich is the kind of guy who's help doesnt go away when you leave the lot. He is the kind of guy that i would highly recommend to friends and family and Heller Ford is a great place if you are looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great Selection Great Service Hurry to Heller Ford

Our experience at Heller Ford was outstanding. The selection of new Ford trucks was wonderful. Our salesperson Kurt Schlebach was knowledgeable and friendly during our purchase of our new 2023 Ford truck. Thank you Heller Ford and Kurt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I live a state away, but found my gem of a Telluride at

I live a state away, but found my gem of a Telluride at Heller and worked with Kurt to get it done in less than 48 hours. Kurt was incredibly attentive, honest, responsive and made the process seamless from financing to photos, carfax and more. Got me in and out in record time for a new-to-me vehicle purchase. Located in El Paso, IL, these guys run a top notch operation of incredible efficiency. It was also a vote of confidence to spot 2 Rivians and a Ford Bronco on the lot. They do a ton of volume and thrive on great reviews so I knew that I'd be taken care of. If you're considering a vehicle purchase from them, I'd recommend it. And don't forget to celebrate with margaritas as the Mexican restaurant down the street :) Worth the road trip :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I worked with Ross Ketcham.

I worked with Ross Ketcham. First online, and then in person at the dealership. Great experience all around. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I recently purchased a vehicle and Ross Ketchum was my

I recently purchased a vehicle and Ross Ketchum was my salesman. Absolutely the best experience ever. I can’t say enough about how easy he made this transaction. Zero pressure and excellent service. Go look us Ross

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Noah was very helpful with my purchase.

Noah was very helpful with my purchase. He waited till I arrived. Got me in and out in about 2 hours. Very grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very efficient and helpful service people overall a great

Very efficient and helpful service people overall a great experience at this dealership, very friendly and went above and beyond

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchase used car.

The review posted is not mine. I found Jimmy Dean to be a good and honest salesperson. I was very happy with Heller's and would recommend this dealership. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Drive well worth it.

Easy truck purchase Dealership spotless Sales people have time for detailed explanation on all vehicles. Ross easy to communicate with Most pleasant experience in car buying in a very long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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