Reviews
We had a great experience at Heller Ford.
We had a great experience at Heller Ford. We worked with DJ Wickman and appreciated his patience and experience. We were happy with the trade in value for our car and our new car was very reasonably priced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a terrific experience at Heller Ford in El Paso.
Had a terrific experience at Heller Ford in El Paso. RIch Tom was very professional and easy to do business with and wasn't pushy at all. RIch helped me get into a really nice used GMC AT4. RIch was very knowledgable. A bonus is Rich is the kind of guy who's help doesnt go away when you leave the lot. He is the kind of guy that i would highly recommend to friends and family and Heller Ford is a great place if you are looking for a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Selection Great Service Hurry to Heller Ford
Our experience at Heller Ford was outstanding. The selection of new Ford trucks was wonderful. Our salesperson Kurt Schlebach was knowledgeable and friendly during our purchase of our new 2023 Ford truck. Thank you Heller Ford and Kurt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I live a state away, but found my gem of a Telluride at
I live a state away, but found my gem of a Telluride at Heller and worked with Kurt to get it done in less than 48 hours. Kurt was incredibly attentive, honest, responsive and made the process seamless from financing to photos, carfax and more. Got me in and out in record time for a new-to-me vehicle purchase. Located in El Paso, IL, these guys run a top notch operation of incredible efficiency. It was also a vote of confidence to spot 2 Rivians and a Ford Bronco on the lot. They do a ton of volume and thrive on great reviews so I knew that I'd be taken care of. If you're considering a vehicle purchase from them, I'd recommend it. And don't forget to celebrate with margaritas as the Mexican restaurant down the street :) Worth the road trip :)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I worked with Ross Ketcham.
I worked with Ross Ketcham. First online, and then in person at the dealership. Great experience all around. Highly recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a vehicle and Ross Ketchum was my
I recently purchased a vehicle and Ross Ketchum was my salesman. Absolutely the best experience ever. I can’t say enough about how easy he made this transaction. Zero pressure and excellent service. Go look us Ross
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Noah was very helpful with my purchase.
Noah was very helpful with my purchase. He waited till I arrived. Got me in and out in about 2 hours. Very grateful!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very efficient and helpful service people overall a great
Very efficient and helpful service people overall a great experience at this dealership, very friendly and went above and beyond
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchase used car.
The review posted is not mine. I found Jimmy Dean to be a good and honest salesperson. I was very happy with Heller's and would recommend this dealership. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Drive well worth it.
Easy truck purchase Dealership spotless Sales people have time for detailed explanation on all vehicles. Ross easy to communicate with Most pleasant experience in car buying in a very long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase