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Tom Ahl Family of Dealerships

(3,691 reviews)
2022 national dealer award
View 33 awards
2022 national dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(3,691 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Ahl Family of Dealerships from DealerRater.

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Straight-forward, No Hassle

I had done some advance research and had a good idea what I wanted & was willing to spend for it. The salesman, Scott Triligio, listened, checked the dealership's inventory to see what checked my boxes, took me out on the lot to see the choices & we were soon on our way for a test drive. I did visit another dealership but they weren't able to check all my boxes quite as well; plus, Tom Ahl's Family of Dealeships offered an extra bonus--a lifetime powertrain warranty. Scott checked in with us a couple days later & we were ready to roll. With Tom Ahl's dealership & our salesman, Scott, there was no sales pressure to go to a higher end model or buy more features than we really needed, and there was no price haggling. Their price was already bottomline. (I did my shopping in December for good year-end deals.) And, Tom Ahl, himself, was personally present on more than one occasion to greet us & other customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We always love bringing our customers the kind of service and level of care that they deserve. We take pride in crafting that personal relationship with you to bring you the automotive answers you need.

seamless

Contact was made on advertised truck to confirm price was correct and purchase was made immediately. No need to haggle over pricing. The paper work was done easily over the phone with final signing done at dealership as had been agreed to. Satisfied, will buy more from Tom Ahl.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the stellar review! We are so glad you chose us for a place to purchase your vehicle. Our team will be there for you throughout the course of your ownership journey!

Quick and Easy

Going into the dealer, I had an idea of what I was looking for in a car. I felt as if there was ample time given to check everything out and enough time to get a feel for the car during the test drive, without feeling rushed. Would return to buy another car in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your buying experience! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

We negotiated upfront online which made the process very...

We negotiated upfront online which made the process very easy when I got to the dealership. Great Service from the sales, finance, and management teams!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for such a great review! It was such a pleasure serving you! See you next time!

Patience

Very patient with me Helped me with financing since my credit score isn’t the best Let me test drive the cars with my son Very helpfuk

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate you taking the time and effort to leave such a positive review! We can’t wait to continue being your home for any and all of your automotive needs!

Great experience!

Your sales team made everything easy and effortless on our end. Our new truck purchase was unexpected and we did not have a lot of time to shop, but Gene helped us find a truck in our price range quickly. I was even surprised the new truck information was sent over to my insurance agent! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Sarah, your feedback is greatly appreciated! We are grateful to have such stellar customers such as yourself that make it easy to provide such phenomenal service.

Very pleased

Very easy going family of dealership. Everyone was easy to work with and help with any questions I had without trying to pressure me into anything. Thanks for all the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Kevin, for taking the time to leave such a fantastic review! We appreciate you visiting us and we look forward to continuing our role as your go-to dealership. 

Tom Ahl

My salesman Scott goes out of his way to make sure his customers are satisfied. He really knows the car business. We always buy our vehicles from Tom Ahl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Shana, for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!

Oil change

Quick and courtesy service when i stopped in to get my oil changed. They Suggested tire rotation also. Fair prices! Very pleased. Will return for future service. Also looking after the 1st of the year for a new vehicle. Will be stopping back to see your inventory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled that you had such a good experience at our dealership, Linda! We can’t wait to have the opportunity to serve you again! 

Awesome!

We came in knowing we liked the Enclaves but did not expect to buy one same day. We wanted to trade in a car and they gave us a great offer so we went for it. I am so happy with my new suv! I will recommend them to my family and friends, and we will be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.