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Quality Auto Mall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (389 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ross was great, patient while we made our decision

2016 Explorer. Ross was very helpful with our purchase and spent the time necessary to get the deal done and to leave us feeling good about our decision. THe only thing that left something to be desired were the bathrooms. We were there for most of the day (as you usually are when buying a car) and the bathroom was horribly disgusting. The rest of the dealership was nice and well kept, but when you end up there all day, you use the bathroom quite a few times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you chose our dealership! We appreciate your review and hope we can continue serving you for many years to come.

Wonder service, Happy!

I brought the Buick LeSabre to Quality service for a problem with my car, because I have trust in the service provided there. They provided excellent service with this car. The car is running smoothly once again. Thank you!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

My experiences at the Ford Auto Mall are always outstanding. Kudos to Alan, at the service desk. Alan consistently takes the extra step to make sure you are happy with the work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Oscar, thank you for sharing your recent experience at Quality Auto Mall. If you need more help, our team is available to talk -- safe travels!

Satisfied

It was ok. There was a problem that i have with the car that they couldnt solve but overall, it was good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

As usual an excellent experience...My sales guy Danny is professional and very efficient. He takes all of the aggravation out of buying a new car. Without question the best salesperson I've ever been around and I've purchased many cars for myself and family over the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your business. We sincerely thank you for your business and hope to continue serving you for many years to come!

review

2016 Escape. Everyone pleasant and accommodating. a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words and review, Robert. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!

ENTERTAIN THE CUSTOMER AS SOON AS POSSIBLE

fast in service and best and nice with the customer specialy in service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rolando, thank you for your positive review. We're happy to have been of service to you. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

Very professional staff

Location is good friendly customer service keep up the good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are more than glad to be of service, Lorraine. We appreciate your review of our team, and the staff here at Quality Auto Mall look forward to further serving you in the future!

great services and value

great people... car is amazing ... bought a jeep and it has been great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil change

They did a great job. Very professional & customer service was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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