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Quality Auto Mall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (390 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great

I leased a new Fusion. I brought in my old Fusion for repairs before the lease ended and was able to lease a new car that day. The staff was incredibly nice and helpful, especially Timmy and Jeff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy that we were able to provide a professional, courteous, and engaging experience! Drive safe, and we'll see you on the road.

Great service

I purchased a 2014 Ford Fusion. My sales person was Dan S. He was very experienced and was very helpful to me. Thank you Dan S for your help. Vito

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy you had a pleasant experience here at Quality Auto Mall. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Edge Lease

Great experience second lease in 3 years. Overall car, color,options and my salesman were just great. Mike, he's from Hoboken same place I grew up.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, nice and clean facility!

The staff is great and always helpful. I work in the area and it is so convenient to drop my vehicle off and pick it up, thanks for providing good service!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oustanding dealership

I purchased a 2015 Ford Edge Titanium and the entire process could not have gone better. Each member of the team I dealt with at Quality Auto Mall was professional and helpful in finding the best vehicle to accommodate my needs. Would highly recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Got a great deal

Nice dealership to do business with. See you guys again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Christopher! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. We appreciate your positive review!

Bob Rodriguez Review of Quality A M Service

Went for the 7K check up. Everything seem to go well, Watched my car being serviced from the customer lounge and was satisfied. the manager was courteous and helpful even as he was very busy with many customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Excellent place to do business. Integrity is the key to any business. And you will find that at this place. I can promise that one will have satisfaction with purchase and services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're always happy to help our customers at Quality Auto Mall. We sincerely thank you for your business and hope to continue serving you for many years to come!

Excellent Vehicle Purchase Experience

Dan S. was quite professional, hustling around to get the deal done that day. There was a lot going on in the dealership, and he still managed to make things go and I drove out in my 2010 Camaro SS. Very satisfied with overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AUTO MALL ON CARS>COM

The FORD team was amazing, The service was splendid and riveting. I promise I will be back. when ever you show a 15% discount in service. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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