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Quality Auto Mall

(388 reviews)

Reviews

(388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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professional work.

The service department did great And resolved my issues promptly. The staff worked well communicating with any issues. Thanks for the reliability.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Carlos! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!

Great Services

I am very satisfy with service received and performed. Your staff was very professional. Thank you very much for your services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are more than glad to be of service, Julio. Thank you for taking the time to share your feedback with us.

Chef Casey

Really was just fast, amazing and very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great seevice, nice people

Love to go to this dealership. People are nice and the service is quick. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Jared Walker was great and very helpful. Easy to work with and friendly. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr. Rick Ensmenger

I brought a Ford F-150. Service was good and the staff was friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you chose our dealership! The staff at Quality Auto Mall always strives to provide personable and excellent customer service. We greatly appreciate your strong recommendation, and thank you again for the review!

Great professional staff

I got a Ford Edge and was very happy w the purchase. The team was helpful in using my trade in and helping me get a better car. Over happy overall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you chose our dealership! The staff at Quality Auto Mall always strives to provide personable and excellent customer service. We greatly appreciate your strong recommendation, and thank you again for the review!

No Pressure!

What a great experience. No pressure. It was an overall great day. Walked in with an old car and out with more than we wanted. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the feedback. Hope you're enjoying your vehicle, and as always, drive safe!

Need to speed up recall

escape 2015..service was fine.took to long for recall

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Hassle free great experience

I purchased a 2005 silver mustang. It was posted online with low miles and a clean Carfax. I immediately contacted the dealership and was assisted right away. Chris was a fantastic salesman who have me the additional pictures I requested and made the deal hassle free. He was very pleasant and knowledgeable about the car and was most importantly very honest. I highly recommend Quality Automall especially my salesman Chris Gerrity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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