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Quality Auto Mall

(388 reviews)

Reviews

(388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome professional service!

I was in for my 15,000 mile service on my Honda Fusion Titanium, and as always received prompt, professional service. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words!

Great Service

Danny was a very helpful sales person and gave us a really good deal. I really enjoy my new Ford Edge. thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Battery Replacement

Service was and has always been excellent. Battery replacement was done in a timely manner. I'm very pleased with service provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.

Great service

Just a misunderstood because my English no good. Excellent service and so professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

treat well

Some friend referred me about Quality ford dealer at rout 17.. Because they don't push or hard insist to buy a car.... They answered all my questions... Explained all my options.... With them I felt free to chose my options...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

A+ car buying experience

I came into Quality Auto Mall in need of an SUV for my wife. I had previously gone to another Ford dealer and decided on a new Ford Escape. The other dealer was unable to provide me with the vehicle they had promised after 10 days. I met with a salesman at Quality late on a Wednesday night, the staff was able to appraise my trade while we negotiated. I ended up receiving a great deal on a 2016 Escape and was able to pick up the car the following day. The staff was able to work around my busy schedule and get my wife into an Escape quickly making this the best car buying experience I've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

Ford Focus

My experience with getting my vehicle was easier than I have ever imagined. The staff was efficient and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

great service

Great service ..good customer service..highly recomnend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words!

Margaret Coppinger

I'd like to thank Quality Auto Mall for a delightful experience shopping for a lease last Friday Sept 18th. My Sales Representative Michael Brennan went above and beyond my expectations in the leasing process. He was so kind, considerate and patient. He showed me a variety of vehicles and worked within my budget without any pressure what so ever to sign. There was no frustrating negotiation process that I've experienced in the past with other dealerships. Michael Brennan was a wonderful salesman that I now consider a friend. I would definetly recommened Quality Auto Mall to Family and Friends in a heart beat. On a side note, I have also used Quality Auto Mall Service for repairs on my previous car and had a great experience working with them as well. I certainly plan to use them for oil changes on my new vehicle. Thank you again Quality Auto Mall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Margaret, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Happy motoring!

Good Experience

My experience buying a new car was good - I was able to buy the car I wanted with the right features and color I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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