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Verner-Cadby Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Tom was great, Originally I was sold on the edge almost to the point of getting it but when the price was a bit too high for me he had me try the escape and I fit a lot better than I thought I Would and ended up getting iit that day. The rest of the staff worked quickly so I could pick it up pretty much the next day. Overall a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so happy you enjoyed working with our staff, Sean! Thank you for taking the time to share your feedback with us.

Quality Service

Service Reps are always very helpful and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent

Excellent, as always. I trust Rich. Never have an issue, and if a problem does arise, Rich handles it right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Siobhan, we are happy you had a pleasant experience at our dealership. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Excellent Dealership

Andy is a great salesman, easy to work with. Service dept. top notch not pushy also a great service with a loaner vehicle. I do recommend Verner Cadby to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Dawn! Thank you for your positive review. We respect our customer's time and budget. It's good to hear our team is living up to the promise of providing fantastic service to our customers.

Prompt Service

service rep accurately diagnosed problem with heat/AC system and arranged prompt repair

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Working with Tom was truly a pleasure. Everything went smoothly and was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great repair

Staff took me right away, explained the repairs, and got me out the door quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Raymond! We are happy to hear of your positive experience with our dealership. Feel free to stop by if you need any assistance in the future!

Great Service

High quality service, loaner was ready to go and clean, staff was professional and friendly at all times. A good all round expereince..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

Verner-cadby is the Best!!

Had to call from the road because of a low tire. Rich took me right away and gave me a loaner because the tire needed to be replaced and was out of stock. All set early the next business day. Verner-Cadby is the best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had a pleasant experience here at Verner-Cadby. We look forward to further serving you in the future!

Trudy Weiner

The staff--as always--was helpful, and the problem was resolved quickly and effectively.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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