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I was very happy with the service at the dealership. My only complaint was that I got the appointment almost a month after I called to make the appointment.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
HAPPY
As usual, friendly, courteous, knowledgeable and efficient service(especially from Rich Johnson and from Glen in the Body Shop) abounds at Verner-Cadby, which is why I got my last 3 Explorers there and will be back next August 2016 when my current lease expires for another Explorer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and clean showroom
My experiecence great. I purchased a 2016 Ford Fusion. The service was outstanding as usual. The staff was terrific and my salesman Tom and the manage Carl friendly and knowledgable about how the Fusion work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you found us so helpful! It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Great Customer Service
Staff is helpful as always! Great experience and was able to fit my schedule nicely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great and clean facilities
Service is always great!!! Dennis and Rich always makes sure customers are taken care of!!! If your buying a car see Paul..... Great guy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, David. We always strive to provide excellent service with a professional and caring staff here at our location. Don't hesitate to call us if you ever need anything. Be safe on the road.
The finest of service.
The Service Department continues to provide outstanding assistance and customer service, which has kept us coming for over 25 years. Rich Johnson is the best- he routinely exceeds expectations and goes the extra mile!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Michael. It's great to hear that we could be of such help!
Great service and clean showroom
1916 Ford Fusion. Service was professional and helpful. T.he staff was great as usual
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Valued customer
Your flexibility to fit me into the service schedule was appreciated. Your attention to my concerns makes me feel like a valued customer. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional, excellent service department.
The service was great, both advice on what should be done, and the actual performance of the work. We service all our vehicles at Verner-Cadby and are very confident in driving them because we know the service is always done right!. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Joanne. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Exceptional Customer Service
I purchased a 2016 Ford Fusion. Your staff was wonderfully accommodating as well as knowledgeable and patient. The process was smooth and finalized in an acceptable time frame.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're always happy to help our customers at Verner-Cadby. We sincerely thank you for your business and hope to continue serving you for many years to come!