Reviews
Always enjoy working with Lou Bernardo (sp).
Always enjoy working with Lou Bernardo (sp). He is attentive, listens and works with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! We appreciate the kind feedback about Lou and hope to see you back at Paul Miller Audi!
Excellent service as expected
I’ve used the Paul Miller group in Wayne for a previous vehicle I owned. This time around was no different. I was in/out expeditiously without any issues. Everybody was super professional. Turn around for the services needed was next day. No complaints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, we're glad to know your experience with us at Paul Miller Audi was efficient and professional. We appreciate you choosing our services again!
Fantastic experience throughout the entire process.
Fantastic experience throughout the entire process. I would definitely work with the entire team again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you had a fantastic experience with our team at Paul Miller Audi. We look forward to working with you again in the future!
Vanessa in the service department was very nice and
Vanessa in the service department was very nice and helpful when I came in for service for my Audi Q5
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry, we're glad to know Vanessa was able to assist you with your Audi Q5 service here at Paul Miller Audi. Thanks for the positive feedback, and see you next time!
Good quality service, knowledgeable personal, and
Good quality service, knowledgeable personal, and comfortable waiting area. Also, all details of the service were explained.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Leo, we're glad to know you appreciated our service and the comfortable waiting area at Paul Miller Audi. We always aim for transparency in explaining all details of your vehicle's service. Thanks for sharing!
40000 mile service
Service completed timely. Service rep was courteous and helpful throughout the process. Sales rep followed through on all representations when we purchased the car. Overall, just a great experience at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank, we're glad to know your experience at Paul Miller Audi was a positive one! We always aim for timely service and clear communication. Thanks for the review!
There's no better care anywhere!
Had a standard service done and was treated like one of the family as in the past! Lou in Service steps up to the plate every time!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to know that you felt like part of the family during your service visit at Paul Miller Audi! Lou and our team always aim to deliver top-notch customer care--thanks for sharing your experience with us!
Luis Toribio is our favorite service advisor he always
Luis Toribio is our favorite service advisor he always makes sure our car is taken care of and we love his customers service and professionalism
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Arwa, it's fantastic to know that Luis has been taking great care of you at Paul Miller Audi. We appreciate your kind words about his customer service and professionalism!
Aaron was great handling all of the issues.
Aaron was great handling all of the issues. many thanks to Aaron and the rest of the service team. thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know Aaron and our service team at Paul Miller Audi were able to assist you effectively. Thanks for the positive feedback!
Luis was excellent.
Luis was excellent. He kept me informed frequently. Everyone was helpful and the problem was fixed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, thanks so much for leaving Paul Miller Audi a five-star review! We'll give kudos to Luis for his excellent work. Until next time!