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Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Q7 purchase at Paul Miller parsippany

Binny made for a very enjoyable and efficient car buying process. From the 1st contact, he was very customer focused, concise, and easy to work with. This was honestly probably the easiest car buying process I have experienced yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the five-star rating, Ryan! We're thrilled to hear Binny made this such an easy process and earned your business! We hope you love your new car and come back to see us again! - Paul Miller Audi

My service representative Sarah was extremely considerate...

My service representative Sarah was extremely considerate and helpful which made my experience a pleasure. I was able to get a loaner car while they worked on my car, Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for trusting the Paul Miller Audi service team! We're glad Sarah could take great care of you!

The sales manager and Jay were very easy to work with....

The sales manager and Jay were very easy to work with. This is my third Audi and 9th year with Paul Miller Audi. So far the Q 3 is a fine vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Paul Miller Audi customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

Always perfect service!The team is proactive and always...

Always perfect service! The team is proactive and always ensure we know upfront what will be done on the car. My main contact, for almost 15 years now, Peter Wendell, is a true professional and a person of trust, always finding solutions to issues we may encounter. And that's why I stay loyal to Paul Miller, because of him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyal business with Peter and the Paul Miller Audi team! We are so lucky to have customers like you and look forward to your next visit!

I was taken immediately & my whole experience was...

I was taken immediately & my whole experience was terrific. I was kept abreast of how long I had to wait in a very professional manner. I was very satisfied with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It means so much to hear our team gave you such excellent care during your recent service visit! Thank you for being a Paul Miller Audi customer! We'll see you next time!

2021 A4

Binny was great , in and out of t he dealership in below 30 minutes with the exact vehicle requested and as discussed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad Binny and the team could get you in and out! Thanks for choosing Paul Miller Audi!

Excellent services provided by Nick Moy

Smooth buying process, Nick strives to find you the best deal while still managing not to bug you or push you into making any decisions, like many other dealerships do. He gives you your time and space, and ultimately you are the one who decides what to do, without pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nick is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Paul Miller Audi!

Review

Facility is terrific as are all of the people. First class experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much, John! We are so happy to hear that Paul Miller Audi could provide a first-class experience!

Recommended dealership

Took care of my concerns with my purchased vehicle. Salesmen was very professional and upfront. Would do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This is a fantastic review! Thanks from the entire team at Paul Miller Audi!

Excellent service as always.I am very satisfied with the...

Excellent service as always.I am very satisfied with the entire experience. The loaner car was perfect and allowed me to take car of other things without any waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Paul Miller Audi, and for your business. We are thankful to have you as a customer.