Skip to main content

Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

Want to share your experience with this dealership?

Write a review

I have been servicing my Audi A6 at Paul Miller Audi for...

I have been servicing my Audi A6 at Paul Miller Audi for over 8 years, and have consistently been happy with the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your continued confidence in us means so much to our team! Thank you for this wonderful review and rating! We look forward to providing great care for many more years to come! - Paul Miller Audi

Excellent as always. Lou kept me informed through out...

Excellent as always. Lou kept me informed through out the day. New feature of video sent by mechanic showing brake pad and tire status was very helpful. Ease of drop off and pick up much appreciated along with loaner vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We can't thank you enough for choosing Lou and our team at Paul Miller Audi! See you at your next appointment!

New lease

Binny made the process extremely painless. I would definitely recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great review, Anthony - it is greatly appreciated by all of us here at Paul Miller Audi!

A5 Service Visit

Visit went well. I bring my own oil and filter and there's never been an issue with that. I'm a big fan of 'Amsoil's European Oil" for my Audi. Service never tries to push any repairs or maintenance. Spencer was excellent. I do wish your had some coffee and donuts available....Even a simple oil change takes 90 minutes. So some amenities would be nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your feedback, Joe! We're glad our team could take great care of you and we will pass along your refreshments suggestion to management!

Service on a Recall

I went in for a recall on the Q7 - from drop off to service consultant, they were very polite and professional. The Service Rep, whom I have not had a pleasure to meet before, was very pleasant and friendly. Really like him, I believe his name is Spencer Bryant. The drop off person was also very nice. Beyone pleased with both gentlemen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Paul Miller Audi Service

The entire process from scheduling a service to service delivery was very easy. Every staff person from those who greet you when you enter the service garage to your personal service associate were great. Stuart, who was assigned to me, could not have been more attentive. I felt very involved in the process. Excellent job done by all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for this amazing feedback, Ron! We're glad to hear Stuart and the Paul Miller Audi service team could take great care of you and we look forward to your continued business!

Best customer service around from the time you pull into...

Best customer service around from the time you pull into the service garage until you take your car home. Lou made sure I knew what my car needed and made everything seamless for me. I truly appreciate the personal touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your great experience with us. We strive to provide the best possible service to anyone that walks in our door. We hope to have the opportunity to work with you again!

Paul Miller audi

Binny our salesman was excellent. Overall a very smooth and professional process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for choosing Paul Miller Audi, we appreciate your positive feedback!

Excellent!!!! Third lease purchase. Always enjoyable...

Excellent!!!! Third lease purchase. Always enjoyable service. On detail what I’m looking for. Especially adding Auto Costco deal. Goes over and beyond. Keeps in touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Paul Miller Audi customer! We're so grateful for all of your support, and we look forward to your next visit with us!

Brake Repair

Really efficient service. Appreciate frank discussion of services that are needed vs. can wait until a later date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for trusting Frank and the Paul Miller Audi service team! It's always our pleasure to take care of you!