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Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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always a pleasure to come for service.Danny in service...

always a pleasure to come for service. Danny in service area so nice, thoughtful, concerned;trys to make everything possible, & explains with detail can't wait till its time for a new Audi!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is great to hear! Thanks for trusting the Paul Miller Audi Service team! We look forward to helping you find your new Audi in the future!

Audi Q5 from Paul Miller Parsippany NJ

Everything you would like from a dealership. Great salesman, Peter Wendell, who has an efficient assistant and was able to help us with the car we chose. Fianc and delivery was also a very smooth and fast process. Highly recommend this place to do your shopping with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Perter! We appreciate your recommendation and for choosing Paul Miller Audi!

Renewed Lease

Working with everyone at the dealership was an enjoyable experience. Our salesperson listen to our concerns and gave us he best deal he could, working within our budget. I would definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for the kind comments, Lorie! It was a pleasure working with you and we hope to see you next time here at Paul Miller Audi!

The best!

I worked with Peter Wendell and could not be happier. The entire process was efficient and the service I received was outstanding. The best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, We're glad Peter met your expectations. Thank you for sharing your experience at Paul Miller Audi!

Another great experience at Paul Miller Audi. Our...

Another great experience at Paul Miller Audi. Our salesperson, John VanOst, was knowledgeable, helpful, and walked us through the entire process. I would definitely recommend John and this dealership to anyone looking for an Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience working with John at Paul Miller Audi! We're so lucky to have you as a customer! See you next time!

Great work by Lou Berardino!

We are very happy with the work done by Paul Miller service during our last visit for our 2013 Q7. Lou always listens to our concerns and goes out of his way to address any service issues in our car. Thank you to Lou and the entire Paul Miller service team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your 5-stars, Mayra! We're so happy to hear that Lou and our service team at Paul Miller Audi provided you with an excellent appointment! See you next time!

Yes it is always a pleasure to deal with Paul Miller...

Yes it is always a pleasure to deal with Paul Miller Audi. They make getting service so easy! I appreciate the loaner car, too!! Thank you Lou B!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting our team at Paul Miller Audi! See you next time!

Competent, friendly, and timely service. John van Ost has...

Competent, friendly, and timely service. John van Ost has become a family friend after 15 years Of providing expert advice on our Audi purchases. The service department is also knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Paul Miller Audi customer! We're so glad that John has earned your loyal business and your five-star rating over the past 15 years and we look forward to your next visit with us!

Staff professional and had integrity.The experience was...

Staff professional and had integrity. The experience was beyond expectations. I would highly recommend Cindy to friends and family interested in an Audi. I have leased 4 Audis in the last 10 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our team for the past 10 years! We're so happy to hear that Cindy worked with you to find a new Audi! See you next time at Paul Miller Audi!

Great Service for a recall.

The Service team makes the whole process extremely easy and pleasant, from booking the appointment, to the reminders to the actual check in, rental car and check out process Natasha Mapp is a super star! she is on top of everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words, Carlos! We appreciate your 5-stars, and look forward to passing along this review to Natasha! -Paul Miller Audi team