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Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Great Service

Service was great and quick as always. Enjoy the service loaner program.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, Carlos! Thank you so much for your five-star review of our Service Center! We're happy to hear that we can make your service experience great with our convenient loaner program! We look forward to seeing you at your next scheduled maintenance appointment! - The Team at Paul Miller Audi

Audi S7 Purchase with Peter Wendell

I believe this is my 7th Audi purchased from Peter Wendell. He could not be any more professional to deal with. Can't imagine purchasing an Audi from anyone other than him. I cringe at having to speak with other car salespeople after working with him over the last 20 years. He is the professional that all others aspire to be. John LeRoy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, thank you for your years of support! Having a loyal customer like you means so much to Peter and the Paul Miller Audi team. Thank you for this great review, and we look forward to your continued business.

Excellent service. Luis Toribio kept me informed all...

Excellent service. Luis Toribio kept me informed all along. No surprises. Next time I will request pick up and delivery. I chose not to this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is a fantastic review! Thanks from the entire team at Paul Miller Audi!

Peter Elia went above and beyond helping me to get the...

Peter Elia went above and beyond helping me to get the deal that I wanted. Great customer service and very satisfied. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear Peter went above and beyond to take care of you, Ina! Thanks for choosing Paul Miller Audi.

Work was done effectively and quickly. The issue of oil...

Work was done effectively and quickly. The issue of oil leak was addressed. Cost was moderately excessive. I hope for a positive result. Everything was explained and the video review was appreciated. A solid manner of showing the issues and seeing the reasoning being used

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the feedback! We appreciate you trusting the Paul Miller Audi team with your vehicle's repairs. Please don't hesitate to reach out if we can be of further assistance!

I brought my car in because one of the headlights was not...

I brought my car in because one of the headlights was not working. I told the rep, Stuart Jacobwitz that the car had recent body work at your shop in Wayne anc that might have caused the problem. Stuart followed up and the result was no charge to me for fixing a loose wire. I rally appreciated the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for taking the time to share your experience, Bruce! We hope to be of service to you again in the future! - The Paul Miller Audi Team

I had an exceptional experience with my new car lease....

I had an exceptional experience with my new car lease. Binny Chopra is friendly and professional, and was easy to work with on the terms of the lease. MiKe in finance was efficient, and also pleasant to deal with, explaining the signing process, and available options. Overall, I am pleased with Paul Miller Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Reviews like this one make our day! Thanks from the Paul Miller Audi team!

Always great to work with. Very professional and only...

Always great to work with. Very professional and only recommend what is truly needed for the maintenance or repairs. I highly recommend this dealership you won’t be sorry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Paul Miller Audi, and for your business. We are thankful to have you as a customer!

A5 purchase

The whole buying process was effortless. I bought my third Q5 and was delighted to switch to Paul Miller. A great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience with us, John. We hope you are enjoying the new Q5 and we look forward to the opportunity to work with you again at Paul Miller Audi.

Peter Elia was an amazing sales person to work with. He...

Peter Elia was an amazing sales person to work with. He diligently worked with us finding the car we wanted at an equitable price point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Peter met your expectations! Thanks for visiting us at Paul Miller Audi.