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Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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I ended up at Paul Miller somewhat by accident.

I ended up at Paul Miller somewhat by accident. The staff was terrific. They made magic happen. I can’t say enough kind words about Joe and Don. Ended up I had bought my last car from Joe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's great to know our team at Paul Miller Audi could make your experience a memorable one! We're glad Joe and Don were able to assist you again. Thanks for the kind words, we appreciate it!

My experience is always excellent at Paul Miller

My experience is always excellent at Paul Miller Parsippany! They were right on schedule with my service. My advisor Stuart reviewed the results and answered any questions I had. The staff is friendly and everything is always very neat and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gloria, we're delighted to know you had an excellent experience at Paul Miller Audi! We always aim for punctuality and clear communication. Thanks for noticing our friendly staff and the clean environment too!

Professional, excellent customer service and make you

Professional, excellent customer service and make you feel like your family. Very knowledgeable and know their product.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're so glad to know you felt like family during your visit to Paul Miller Audi! Our team prides itself on providing excellent customer service and product knowledge. Thanks for the positive feedback!

prompt, professional oil change; easy to make appt, clear

prompt, professional oil change; easy to make appt, clear explanation of multipoint inspection very professional will use again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to know you found our service prompt and professional at Paul Miller Audi. We strive for clear communication with all of our customers, so we appreciate your feedback!

Great experience at this dealership, especially with

Great experience at this dealership, especially with Seamus, who the salesperson who took care of. Seamus was super considerate and professional. He never tried to pressure us, bus was rather super helpful and did his best to get us the best deal. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joe, it's fantastic to know that Seamus provided you with such a positive experience at Paul Miller Audi. We appreciate your recommendation and are here for any future needs!

Peter is hands down the best.

Peter is hands down the best. I did not make it easy for him but he worked his magic and got everything done for me. This is my third Audi buying from Paul Miller & Peter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to know that Peter was able to assist you effectively, making your third Audi purchase from Paul Miller a success. We appreciate the positive feedback and look forward to serving you again in the future!

Excellent service.

Excellent service. Scheduling service easy and Luis kept me informed. Work completed promptly. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know that scheduling was easy and Luis kept you informed throughout the process at Paul Miller Audi. We appreciate your recommendation, thank you!

Matt Osserman was fantastic to deal with.

Matt Osserman was fantastic to deal with. He was very accommodating and kept me informed about the vehicle on regular basis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know that Matt provided you with such a fantastic experience at Paul Miller Audi. Keeping our customers informed is always a priority for us, so we appreciate your feedback!

Awesome experience

We had a great experience working with Joe. Very knowledgeable and made the process so easy. I would highly recommend our salesman and this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dana, we're delighted to know that Joe made your experience at Paul Miller Audi smooth and enjoyable. Thanks for recommending us!

lou is a perfect service manager.

lou is a perfect service manager. he made the process of servicing my car to giving me a loaner guick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sherry, we're delighted to know that Lou provided you with excellent service at Paul Miller Audi! Making the process quick and easy is always our goal. Thanks for sharing your experience!