Husker Auto Group

Purchased a vehicle and a day and half later the vehicle would not start. Battery acted low and all kinds of warnings popped up. Tried charging battery and jump starting. Nothing worked. I ended up having to tow the vehicle to Honda dealership in Grand Island as it was a Honda vehicle. It is something electronic and they are still trying to figure out what is wrong a MONTH later. I contacted the dealership where I bought it. They didn't even have the decency to call back to follow up (they emailed). They basically said tough xxxx not our problem. They said their "inspection" showed no problems and refused to help in any way. They will not stand behind the vehicles they sell, and they will not do right by their customers. I cannot discommend buying from here enough.

Royce was my salesman and Chad helped with the financing. I couldn’t have asked for a better experience with these guys. They listened to my questions and concerns through the entire process and I couldn’t be happier with the service I received. I will definitely be coming back.

The finance manager, Chad, was great to work with. He was friendly and professional. He took the time to make sure I understood the paperwork and my different options. He laid out all of my options without pressuring me. Thank you for a great car buying experience!

Attempted to purchase a car…After dealing with a salesperson for 2 days, getting some videos and answering my questions I have since gotten no response. It also took several attempts for them to send a video and text me after being told they did so. I even replied to a manager, “how was your experience” email explaining everything and yet again, no response. At one point while speaking with the salesman I was told Warren Buffet owns their dealership. I don’t think he would be impressed.

I worked with Chas Bussey to get a new Trailblazer. He was great to work me even after some bank problems.

Royce the Choice in sales was very positive and uplifting to work with during my decision on buying my vehicle. He made the process go smoothly and was very knowledgeable about the car I wanted to buy.

I appreciate you helping me find a car that was just like my old car thank you!

We made a deal with Royce on a used vehicle and were promised the glass chips would be repaired in the windshield and the missing 3rd row seat would be acquired from the previous owner and we could pick it up that week. They said they would call us when the seat got there to make arraignment's to get it and get the glass fixed. We had planned on just paying cash for the vehicle but were pushed into financing the vehicle. We never got a call and when we called in they said the seat wasn't there yet. Finally, after a few weeks of calling and emailing they emailed and said the seat was in. I called Royce and inquired if the glass repairs could be done when I came in to pick up the seat and was told that they discounted the price and the windshield repairs were therefore not included which was definitely not what Royce had promised us. He did say at that point that they would take care of it and would check on availability of the glass repair guy and let me know. I waited a day or so and then tried to contact Royce at least 5 times over a day and a half leaving multiple messages. Ghosted... I finally drove to the dealership to pick up the seat which was filthy and was told that Royce was on Vacation. When I inquired about the glass repair with Jason, he said he would check and get back to me which he did text later that day. While I had been waiting on Royce to call me back, I had done a lot of calling and had found someone that would come to me and do the repairs. When I asked Jason about them covering this cost he talked to his GM and they said they would only cover part of this cost. There has been a lot of my time wasted trying to just get what was promised to me but after the paperwork was signed on the vehicle, the customer service I would expect from a Berkshire Hathaway company was not there. I still do not have a repaired windshield. We plan to buy a brand new $60,000+ pickup in the next 2 years and will probably go somewhere else to buy it. All of this over a $130 windshield repair.

Excellent service, easy to work with, very friendly, we felt right at home. All staff was helpful and courteous.

The staff was very helpful and friendly. Had everything ready for us before we got there. Super easy in and out.