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Benzel-Busch Motor Car

(5,774 reviews)
Visit Benzel-Busch Motor Car
Sales hours: 9:30am to 5:30pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:30am–5:30pm 8:00am–5:30pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 715-9305 (888) 715-9305
Used (888) 717-2588 (888) 717-2588
Service (866) 333-7479 (866) 333-7479

Reviews

(5,774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benzel-Busch Motor Car from DealerRater.

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Dealership was awesome, friendly staffing and excellent

Dealership was awesome, friendly staffing and excellent customer service.I’ll recommend it to friends and family members.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we’re happy to know you’ll be sharing it with friends and family. If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again! Regards, Michael Hill mhill@benzelbusch.com

As always, Mr James Scott is very professional, helpful,

As always, Mr James Scott is very professional, helpful, a good listener, and the receptionist on that day was very welcoming. I have been going to Benzel Busch for my leased car and I plan on being a MB family to years to come.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that James Scott provided such excellent service and that you had a great experience with our team. It's wonderful to know that you feel welcomed and valued every time you visit us. We're honored to have you as part of the MB family, and we look forward to continuing to serve you for many years to come. Warm Regards, Michael Hill mhill@benzelbusch.com

Giovanni was a pleasure to work with.

Giovanni was a pleasure to work with. He was professional and courteous and able to find the most suitable car for my needs that was within my budget. He was quick to respond to my questions and well informed about the vehicle options. Highly recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that Giovanni was able to assist you in finding the perfect car for your needs. His professionalism and knowledge are truly valuable to us, and it’s great to know he was able to help you stay within your budget while answering all your questions. We appreciate your recommendation and look forward to continuing to serve you in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

I HAD A GOOD EXPERIENCE WITH ALL THE STAFF THAT I

I HAD A GOOD EXPERIENCE WITH ALL THE STAFF THAT I INTERACTED WITH THAT DAY.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so glad to hear that you had a positive experience with our team. It's always our goal to provide great service, and we're happy to know that everyone you interacted with made a good impression. We look forward to serving you again. Warm Regards, Michael Hill mhill@benzelbusch.com

Jieun was so helpful.

Jieun was so helpful. She made the stressful experience of buying a car quite easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re so glad to hear that Jieun was able to make your car-buying experience smooth and stress-free. She’s a great asset to our team, and we’re thrilled that you had such a positive experience. If you need anything else in the future, don’t hesitate to reach out! Warm Regards, Michael Hill mhill@benzelbusch.com

Jieun Chun was very nice, professional, and trust worthy.

Jieun Chun was very nice, professional, and trust worthy. The store was very clean. A+++++

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful feedback! We’re so glad to hear that Jieun Chun provided you with a professional and trustworthy experience. We also appreciate your comments about our store’s cleanliness. We strive to provide an excellent environment and service for all of our customers, and it’s great to know we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

Just leased two cars from Benzel.

Just leased two cars from Benzel. Giovanni B. Is a pleasure to work with. Super responsive and always available to answer questions. A++++

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We're thrilled to hear that Giovanni made your leasing process a smooth and enjoyable one. His responsiveness and dedication to customer satisfaction truly set him apart, and we’re glad to know you had such a great experience. Warm Regards, Michael Hill mhill@benzelbusch.com

This dealership was a pleasure to work with.

This dealership was a pleasure to work with. The people are so helpful and knowledgeable.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We’re so glad to hear that you had a positive experience with us. Our team is dedicated to providing helpful and knowledgeable service, and we truly appreciate your feedback. We look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

The store was clean and very friendly.

The store was clean and very friendly. Jieun, who works there, was very nice. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great feedback! We’re so glad to hear that you had a positive experience with us and that Jieun made your visit enjoyable. We appreciate your kind words and look forward to serving you again in the future. Warm Regards, Michael Hill mhill@benzelbusch.com

Thank you so much for helping through the process quick

Thank you so much for helping through the process quick easy junes the best! Thank you so much for everything I recommend if your in the market for a new vehicle see June!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that June made your car-buying experience quick and easy. She truly goes above and beyond for our customers, and we’re glad you had such a positive experience. We appreciate your recommendation, and if you're ever in the market again, we’d be happy to assist you. Thanks again! Warm Regards, Michael Hill mhill@benzelbusch.com