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Consultant","emailTxt":"ekalajian@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"certifiedEmployee":false},{"id":38222,"personPtyId":38081862,"firstName":"Joseph","lastName":"Simsek","titleText":"Sales Consultant","emailTxt":"jsimsek@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"certifiedEmployee":false},{"id":233959,"personPtyId":38090278,"firstName":"Jay","lastName":"Lee","titleText":"Sales 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Benzel-Busch Motor Car

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Benzel-Busch Motor Car Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:30 AM - 5:30 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2005

Family owned for nearly half of a century, Benzel-Busch Motor Car is America's premier automotive dealership located fiv

...

e minutes from the GWB, the Palisades, Routes 4 and 80 on Grand Avenue in Englewood. Awarded 2017 DealerRater Dealer of the Year and their Consumer Satisfaction Award, Mercedes-Benz USA has awarded Benzel-Busch the Sales and Service Laureates Award for outstanding customer experience. They also received Jersey's Most Generous Companies of 2015&2016 by NJ Monthly. With our 170,000 square ft. state-of-the-art sales and service facility and luxurious amenities, Benzel-Busch has inventory available to meet your individual needs.

"Define The Way You Drive"

Service

Tire Rotation

$74.97

Oil, Filter Change

$164 and up*

Wheel Balance

$149.95

Brake Inspection

$75

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2652 lifetime reviews. Includes reviews of Benzel-Busch Motor Car from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 19, 2019

    You did forget to change the license plate frame on the front of my car. It was damaged when I hit wrap on the highway.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 18, 2019

    Whether it's the sales team, the service dept. staff, or the auto technicians, all are superior in their interactions with customers. I've been buying... cars from this dealership since 1966, and will continue to do so in the future.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Meyer

    Sales Consultant

    (5.0) 56 reviews

    Stacy Fowler

    Finance Manager

    (4.9) 38 reviews

  • November 15, 2018

    Benzel Busch is the Best! Whether it is for service or purchasing a new car, my experiences have always been first rate. I recently purchased a 2019... C-300. Everyone on the sales team were very professional, knowledgeable and receptive to my concerns. My sales person (Lino Cascardi) and his manager (Joseph Herman) were unbelievable. Be assured I will be returning to them for my future car needs. You have a very happy customer here!!!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Howard Sheikowitz, we appreciate your kind review and we hope to see you again in the future!

  • 5.0 out of 5
    October 16, 2019

    Chris Iseman was very informative. The work was done promptly and neatly. The car was very clean when I got it back and the loaner car was very nice.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2019

    Because Benzel Busch has complete records of my vehicles; they were able to determine that I did not need a full blown tune-up at this time. Therefore,... I was able to have a express tune-up.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2019

    Benzel-Busch is the third MB dealer I have used and they will be the only dealer I will use in the future. Giovanni and the entire team, including Joe... and Stacy were excellent to work with. I couldn't be happier with my experience at Benzel and will recommend them without reservation. I also got what I consider to be an excellent deal with minimal effort on my part. The entire process there was easy and stress free.

    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Giovanni Barbaro

    Sales Consultant

    (5.0) 68 reviews

    Joseph Herman

    General Sales Manager

    (5.0) 67 reviews

    Stacy Fowler

    Finance Manager

    (4.9) 38 reviews

  • 5.0 out of 5
    October 15, 2019

    I arrived an hour earlier than my service appointment time but was still welcomed. My service representative was efficient and courteous and I completed... the necessary paperwork for a loaner car. Mr Torrill suggested I include a tire rotation for $185 which I agreed to only to call and cancel when I got home. There was no problem with this change. My loaner car was clean new and beautiful. I returned the car when my service was completed later the same day.

    5.0 out of 5
    Customer Service
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    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2019

    the service its always exceptional, if decide to lease a new Mercedes will continue to use this dealer for service.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2019

    Exceptional purchase experience as well as the service provided on my vehicle by the Service Dept.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2019

    Good, efficient, very proffesional work always in this location. John is the Person I come here for my shopping.He brings repeated business in this dealership.... Great asset to this Company. Thank You

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Meyer

    Sales Consultant

    (5.0) 56 reviews

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