[{"id":234003,"personPtyId":38086506,"firstName":"Scott","lastName":"Raymond","titleText":"FINANCE MGR","emailTxt":"sraymond@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":98,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":70717,"personPtyId":38082591,"firstName":"Giovanni","lastName":"Barbaro","titleText":"Sales Consultant","emailTxt":"gbarbaro@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":68,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":233962,"firstName":"John","lastName":"Meyer","titleText":"Sales Consultant","emailTxt":"jmeyer@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"certifiedEmployee":false},{"id":233946,"personPtyId":43113667,"firstName":"Jason","lastName":"Burgoyne","titleText":"Pre-Owned Manager","emailTxt":"jburgoyne@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"dealerEmpStartDtUtc":"1222819200","industryStartDtUtc":"633830400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":233954,"personPtyId":38088135,"firstName":"Joseph","lastName":"Herman","titleText":"General Sales Manager","emailTxt":"jherman@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":584901,"firstName":"Michael","lastName":"Ippolito","titleText":"Account Representative","emailTxt":"MIppolito@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"1367366400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":38519,"personPtyId":38081568,"firstName":"Pasquale (Lino)","lastName":"Cascardi","titleText":"Sales Consultant","emailTxt":"lcascardi@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"certifiedEmployee":false},{"id":233958,"personPtyId":38086601,"firstName":"Frank","lastName":"Lauro","titleText":"Sales Consultant","emailTxt":"flauro@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"certifiedEmployee":false},{"id":233957,"personPtyId":38088137,"firstName":"Eli","lastName":"Kalajian","titleText":"Sales Consultant","emailTxt":"ekalajian@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"certifiedEmployee":false},{"id":38222,"personPtyId":38081862,"firstName":"Joseph","lastName":"Simsek","titleText":"Sales Consultant","emailTxt":"jsimsek@benzelbusch.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":1626,"certifiedEmployee":false},{"id":233959,"personPtyId":38090278,"firstName":"Jay","lastName":"Lee","titleText":"Sales 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Over 20 years with Mercedes-Benz. I have always believed in relationship selling. I strive to understand a person needs and go from there, sale or no sale. I give my best advice and do the best I can. 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Dealers  /   Englewood, NJ  /  Benzel-Busch Motor Car

Benzel-Busch Motor Car

4.9 out of 5 4.9
2652 reviews
28 Grand Ave Englewood, NJ 07631
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Benzel-Busch Motor Car Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:30 AM - 5:30 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:30 PM

Sunday

Closed
Dealer website
Dealer website
New (888) 715-9305
Used (888) 717-2588
Service (866) 333-7479

Inventory

NEW
$42,645 MSRP $42,645
2019 Mercedes-Benz A-Class
  • Exterior Color: Mojave Silver Metallic
  • Interior Color: Black
  • Transmission: 7-Speed Auto-Shift Manual w/OD
  • Drivetrain: AWD
NEW
$49,330 MSRP $49,330
2019 Mercedes-Benz GLC 300
  • Exterior Color: Polar White
  • Interior Color: Black
  • Transmission: 9-Speed Automatic w/OD
  • Drivetrain: AWD
NEW
$44,190 MSRP $44,190
2019 Mercedes-Benz GLA 250
  • Exterior Color: Denim Blue Metallic
  • Interior Color: Sahara Beige
  • Transmission: 7-Speed Auto-Shift Manual w/OD
  • Drivetrain: AWD
NEW
$118,939 MSRP $118,939
2018 Mercedes-Benz S-Class
  • Exterior Color: Selenite Grey Metallic
  • Interior Color: designo Bengal Red/Black
  • Transmission: 9-Speed Automatic w/OD
  • Drivetrain: AWD
NEW
$97,939 MSRP $97,939
2019 Mercedes-Benz
  • Exterior Color: Obsidian Black Metallic
  • Interior Color: Black w/Grey Stitching
  • Transmission: Automatic
  • Drivetrain: AWD
NEW
$57,450 MSRP $57,450
2019 Mercedes-Benz AMG CLA 45
  • Exterior Color: Polar White
  • Interior Color: Black w/Red Stitching
  • Transmission: 7-Speed Auto-Shift Manual w/OD
  • Drivetrain: AWD

Our Employees

5.0 out of 5
(5.0) 98 reviews

Scott Raymond

FINANCE MGR
5.0 out of 5
(5.0) 68 reviews

Giovanni Barbaro

Sales Consultant
5.0 out of 5
(5.0) 56 reviews

John Meyer

Sales Consultant
5.0 out of 5
(5.0) 26 reviews

Jason Burgoyne

Pre-Owned Manager
5.0 out of 5
(5.0) 67 reviews

Joseph Herman

General Sales Manager
5.0 out of 5
(5.0) 7 reviews

Michael Ippolito

Account Representative
5.0 out of 5
(5.0) 52 reviews

Pasquale (Lino) Cascardi

Sales Consultant
5.0 out of 5
(5.0) 30 reviews

Frank Lauro

Sales Consultant
5.0 out of 5
(5.0) 24 reviews

Eli Kalajian

Sales Consultant
5.0 out of 5
(5.0) 60 reviews

Joseph Simsek

Sales Consultant

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since October 2005

Family owned for nearly half of a century, Benzel-Busch Motor Car is America's premier automotive dealership located fiv

...

e minutes from the GWB, the Palisades, Routes 4 and 80 on Grand Avenue in Englewood. Awarded 2017 DealerRater Dealer of the Year and their Consumer Satisfaction Award, Mercedes-Benz USA has awarded Benzel-Busch the Sales and Service Laureates Award for outstanding customer experience. They also received Jersey's Most Generous Companies of 2015&2016 by NJ Monthly. With our 170,000 square ft. state-of-the-art sales and service facility and luxurious amenities, Benzel-Busch has inventory available to meet your individual needs.

"Define The Way You Drive"

Photos & Videos

12
Photos |
Video

Service

Tire Rotation

$74.97

Oil, Filter Change

$164 and up*

Wheel Balance

$149.95

Brake Inspection

$75

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2652 lifetime reviews. Includes reviews of Benzel-Busch Motor Car from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews good quality professional answer great fast staff service helpful process great overall service provider sale manager timely service new time nice helpful spend time helpful sale
All Reviews good quality professional answer great fast staff service helpful process great overall service provider sale manager
All Reviews good quality professional answer great fast staff service helpful process great overall service provider sale manager timely service new time nice helpful spend time helpful sale
  • 5.0 out of 5
    Rating
    by Lee from Franklin Lakes, NJ
    October 19, 2019

    You did forget to change the license plate frame on the front of my car. It was damaged when I hit wrap on the highway.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    BBMCC is the best
    by Mac B. from DealerRater.com
    October 18, 2019

    Whether it's the sales team, the service dept. staff, or the auto technicians, all are superior in their interactions with customers. I've been buying... cars from this dealership since 1966, and will continue to do so in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    John Meyer

    Sales Consultant

    (5.0) 56 reviews
    Stacy Fowler

    Finance Manager

    (4.9) 38 reviews

  • FEATURED REVIEW

    5.0 out of 5
    First Rate Organization
    by Howard Sheikowitz from Fort Lee, New Jersey
    November 15, 2018

    Benzel Busch is the Best! Whether it is for service or purchasing a new car, my experiences have always been first rate. I recently purchased a 2019... C-300. Everyone on the sales team were very professional, knowledgeable and receptive to my concerns. My sales person (Lino Cascardi) and his manager (Joseph Herman) were unbelievable. Be assured I will be returning to them for my future car needs. You have a very happy customer here!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Howard Sheikowitz, we appreciate your kind review and we hope to see you again in the future!

  • 5.0 out of 5
    Airbag replaced after recall
    by Keith Bachmann from New Milford
    October 16, 2019

    Chris Iseman was very informative. The work was done promptly and neatly. The car was very clean when I got it back and the loaner car was very nice.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Smooth servicing
    by Nutty4golf from DealerRater.com
    October 15, 2019

    Because Benzel Busch has complete records of my vehicles; they were able to determine that I did not need a full blown tune-up at this time. Therefore,... I was able to have a express tune-up.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Exceeded my expectations. Awesome customer service.
    by Kevin from DealerRater.com
    October 15, 2019

    Benzel-Busch is the third MB dealer I have used and they will be the only dealer I will use in the future. Giovanni and the entire team, including Joe... and Stacy were excellent to work with. I couldn't be happier with my experience at Benzel and will recommend them without reservation. I also got what I consider to be an excellent deal with minimal effort on my part. The entire process there was easy and stress free.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Giovanni Barbaro

    Sales Consultant

    (5.0) 68 reviews
    Joseph Herman

    General Sales Manager

    (5.0) 67 reviews
    Stacy Fowler

    Finance Manager

    (4.9) 38 reviews
  • 5.0 out of 5
    Service B
    by ? from DealerRater.com
    October 15, 2019

    I arrived an hour earlier than my service appointment time but was still welcomed. My service representative was efficient and courteous and I completed... the necessary paperwork for a loaner car. Mr Torrill suggested I include a tire rotation for $185 which I agreed to only to call and cancel when I got home. There was no problem with this change. My loaner car was clean new and beautiful. I returned the car when my service was completed later the same day.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Great service
    by Amador Gomez from Ridgefield
    October 14, 2019

    the service its always exceptional, if decide to lease a new Mercedes will continue to use this dealer for service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Benzel-Busch experience!
    by Thomas Milanak from Wayne NJ
    October 14, 2019

    Exceptional purchase experience as well as the service provided on my vehicle by the Service Dept.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Great
    by Mirek from DealerRater.com
    October 12, 2019

    Good, efficient, very proffesional work always in this location. John is the Person I come here for my shopping.He brings repeated business in this dealership.... Great asset to this Company. Thank You

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    John Meyer

    Sales Consultant

    (5.0) 56 reviews
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