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Benzel-Busch Motor Car

(5,927 reviews)
Visit Benzel-Busch Motor Car
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:30am–5:30pm 8:00am–5:30pm
Sunday Closed Closed
2019 state dealer award
View 9 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (888) 715-9305 (888) 715-9305
Used (888) 717-2588 (888) 717-2588
Service (866) 333-7479 (866) 333-7479

Inventory

See all 707 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2005.
Family owned for nearly half of a century Benzel-Busch Motor Car is America's premier automotive dealership located five minutes from the GWB the Palisades Routes 4 and 80 on Grand Avenue in Englewood. Awarded 2017 DealerRater Dealer of the Year and their Consumer Satisfaction Award Mercedes-Benz USA has awarded Benzel-Busch the Sales and Service Laureates Award for outstanding customer experience. They also received Jersey's Most Generous Companies of 2015&2016 by NJ Monthly. With our 170000 square ft. state-of-the-art sales and service facility and luxurious amenities Benzel-Busch has inventory available to meet your individual needs.
Define The Way You Drive

Service center

Phone number (866) 333-7479

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:30pm
Sunday
Closed

Meet our employees

Reviews

(5,927 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benzel-Busch Motor Car from DealerRater.

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I recently purchased a car from Mercedes-Benz of Englewood and had an outstanding experience, all thanks to June. From the moment I walked in, she made the entire process feel easy, smooth, and completely stress-free. June was incredibly helpful, patient, and knowledgeable. She took the time to answer all of my questions and made sure I felt confident every step of the way. What really stood out was how efficient everything was—no pressure, no confusion, just honest guidance and genuine care. Buying a car can sometimes be overwhelming, but June truly made it simple and even enjoyable. I’m very grateful for her professionalism and support, and I highly recommend anyone looking for a vehicle to work with her. Thank you again, June, for making this such a great experience!

I recently purchased a car from Mercedes-Benz of Englewood and had an outstanding experience, all thanks to June. From the moment I walked in, she made the entire process feel easy, smooth, and completely stress-free. June was incredibly helpful, patient, and knowledgeable. She took the time to answer all of my questions and made sure I felt confident every step of the way. What really stood out was how efficient everything was—no pressure, no confusion, just honest guidance and genuine care. Buying a car can sometimes be overwhelming, but June truly made it simple and even enjoyable. I’m very grateful for her professionalism and support, and I highly recommend anyone looking for a vehicle to work with her. Thank you again, June, for making this such a great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Jieun Chun was super helpful throughout the process. Thanks, appreciate it! Will suggest to to friends

Jieun Chun was super helpful throughout the process. Thanks, appreciate it! Will suggest to to friends

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Katherine Reyes in sales was amazing to work with. She was professional, knowledgeable, and made the entire process smooth and easy. I would highly recommend her to anyone looking for excellent service.

Katherine Reyes in sales was amazing to work with. She was professional, knowledgeable, and made the entire process smooth and easy. I would highly recommend her to anyone looking for excellent service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I can’t say enough good things about Jieun Chun and my whole Benzel-Busch buying experience! Jieun made everything feel effortless — no pressure, no stress, just honest guidance and great energy. I have never been treated so well when buying a car! I left feeling truly appreciated as a customer! Highly recommend!!

I can’t say enough good things about Jieun Chun and my whole Benzel-Busch buying experience! Jieun made everything feel effortless — no pressure, no stress, just honest guidance and great energy. I have never been treated so well when buying a car! I left feeling truly appreciated as a customer! Highly recommend!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Joe the manager is awesome! Jieun our sales is professional and friendly! Chris Iseman from service department is always attentive.

Joe the manager is awesome! Jieun our sales is professional and friendly! Chris Iseman from service department is always attentive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service from beginning to end. You were honest, attentive, and always quick to respond. Thank you for making the process smooth and for taking the time to explain everything clearly. I would gladly recommend you to others.

Excellent service from beginning to end. You were honest, attentive, and always quick to respond. Thank you for making the process smooth and for taking the time to explain everything clearly. I would gladly recommend you to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Jieun was a pleasure to work with, very knowledgeable and made the buying process very easy.......Thank you!!

Jieun was a pleasure to work with, very knowledgeable and made the buying process very easy.......Thank you!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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She was professional, friendly, and very helpful throughout the entire process. I really appreciated their honesty and willingness to work with me to find the best option.

She was professional, friendly, and very helpful throughout the entire process. I really appreciated their honesty and willingness to work with me to find the best option.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was fast, quick, and comfortable conversation with Jieun. She knew exactly what I wanted. I highly recommend her for your new vehicle at Benzel-Busch.

It was fast, quick, and comfortable conversation with Jieun. She knew exactly what I wanted. I highly recommend her for your new vehicle at Benzel-Busch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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"Before coming to Mercedes-Benz, I visited both Audi and BMW dealerships, but I always left with doubts and couldn't bring myself to sign. That all changed the moment I met Jieun Chun Her honesty and dedication were apparent from the start. Unlike others, she was transparent and earned my trust instantly. I made my decision that same night because of her professionalism and the straightforward, fair quote she provided. The entire process was seamless and incredibly professional. Jieun is simply the best! I'm so grateful for her help and couldn't be happier with my new GLE 450."

"Before coming to Mercedes-Benz, I visited both Audi and BMW dealerships, but I always left with doubts and couldn't bring myself to sign. That all changed the moment I met Jieun Chun Her honesty and dedication were apparent from the start. Unlike others, she was transparent and earned my trust instantly. I made my decision that same night because of her professionalism and the straightforward, fair quote she provided. The entire process was seamless and incredibly professional. Jieun is simply the best! I'm so grateful for her help and couldn't be happier with my new GLE 450."

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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