Benzel-Busch Motor Car

(5,779 reviews)
28 Grand Ave, Englewood, NJ 07631
Visit Benzel-Busch Motor Car
Sales hours: 9:30am to 5:30pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:30am–5:30pm 8:00am–5:30pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (888) 715-9305 (888) 715-9305
Used (888) 717-2588 (888) 717-2588
Service (866) 333-7479 (866) 333-7479

Inventory

See all 632 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2005.
Family owned for nearly half of a century Benzel-Busch Motor Car is America's premier automotive dealership located five minutes from the GWB the Palisades Routes 4 and 80 on Grand Avenue in Englewood. Awarded 2017 DealerRater Dealer of the Year and their Consumer Satisfaction Award Mercedes-Benz USA has awarded Benzel-Busch the Sales and Service Laureates Award for outstanding customer experience. They also received Jersey's Most Generous Companies of 2015&2016 by NJ Monthly. With our 170000 square ft. state-of-the-art sales and service facility and luxurious amenities Benzel-Busch has inventory available to meet your individual needs.
Define The Way You Drive

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Service center

Phone number (866) 333-7479

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:30pm
Sunday
Closed
See all service & repair info

Meet our employees

Victor Hernandez headshot
Victor Hernandez
Sales Manager
(285 reviews) certified badge
Jieun Chun headshot
Jieun Chun
Client Advisor
(201 reviews) certified badge
Giovanni Barbaro headshot
Giovanni Barbaro
Senior Sales Consultant
(253 reviews) certified badge
Orlando Dranguet headshot
Orlando Dranguet
Sales Consultant
(135 reviews)
Pasquale (Lino) Cascardi headshot
Pasquale (Lino) Cascardi
Sales Consultant
(118 reviews)
Louis Gallo headshot
Louis Gallo
Sales Consultant
(106 reviews)
James Scott headshot
James Scott
Sales Consultant
(86 reviews)
Lamont Saunders headshot
Lamont Saunders
Sales Consultant
(65 reviews)
Eli Kalajian headshot
Eli Kalajian
Sales Consultant
(59 reviews)
Richard Palm headshot
Richard Palm
Sales Consultant
(57 reviews)
Joanne Fuentes headshot
Joanne Fuentes
Internet Sales
(37 reviews)
Laura Carpenter headshot
Laura Carpenter
Customer Relations
(11 reviews)
Jerry Martinez headshot
Jerry Martinez
Sales Consultant
(7 reviews)
Joseph Herman headshot
Joseph Herman
General Sales Manager
(234 reviews)
Talia Colananni headshot
Talia Colananni
Sales Consultant
(94 reviews)
Jeff Chun headshot
Jeff Chun
Senior Client Advisor
(78 reviews)
Douglas Ryan headshot
Douglas Ryan
Sales Consultant
(161 reviews)
Joseph Simsek headshot
Joseph Simsek
Sales Consultant
(148 reviews)
Jay Lee headshot
Jay Lee
Sales Consultant
(130 reviews)
Lawrence "Cole" Kramer headshot
Lawrence "Cole" Kramer
Account Representative
(29 reviews)
Stacy Fowler headshot
Stacy Fowler
Finance Manager
(193 reviews)
Sal Architto headshot
Sal Architto
Sales Manager
(171 reviews)
Frank Lauro headshot
Frank Lauro
Sales Consultant
(94 reviews)
Christopher Iseman headshot
Christopher Iseman
Service Advisor
(291 reviews)
Frank Armando headshot
Frank Armando
Service Advisor
(253 reviews)
Peter Poliandro headshot
Peter Poliandro
Sales Consultant
(95 reviews)
Michael Hill headshot
Michael Hill
Sales Manager
(114 reviews)
Sossio Sole headshot
Sossio Sole
Service Manager
(376 reviews)
Chris Huling headshot
Chris Huling
Service Advisor
(108 reviews)
David Nieves headshot
David Nieves
Service Advisor
(71 reviews)
Neil Newman headshot
Neil Newman
Collision Advisor
(28 reviews)
Reputation Management headshot
Reputation Management
Reputation Management
(19 reviews)
Ray Chatterji headshot
Ray Chatterji
Internet
(12 reviews)
Elizabeth Steinhauer headshot
Elizabeth Steinhauer
BDC Representative
(7 reviews)
Robert Bruce headshot
Robert Bruce
Collision Center Manager
(3 reviews)
Mubeen Rana headshot
Mubeen Rana
Sales Representative
(3 reviews)
Raychel Castro headshot
Raychel Castro
Sales Consultant
(2 reviews)
Katherine Bouskila headshot
Katherine Bouskila
Customer Experience Manager
(1 review)
Craig Fusco headshot
Craig Fusco
Service director
(1 review)
Katherine Reyes headshot
Katherine Reyes
Business Development Representative

Reviews

(5,779 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benzel-Busch Motor Car from DealerRater.

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don't know who victor is, so no review on him.

July 5, 2025
By GFO3 on DealerRater

Verified Customer

don't know who victor is, so no review on him.. don't know why he is listed

don't know who victor is, so no review on him.

July 5, 2025
By GFO3 on DealerRater

Verified Customer

don't know who victor is, so no review on him.. don't know why he is listed

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Amazing service and great communication.

July 3, 2025
By Meletiche on DealerRater

Amazing service and great communication. True to her word and always happy to help with no issue.

Amazing service and great communication.

July 3, 2025
By Meletiche on DealerRater

Amazing service and great communication. True to her word and always happy to help with no issue.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Great service, excellent follow up and overall a very

July 2, 2025
By KLEINMAN.J on DealerRater

Verified Customer

Great service, excellent follow up and overall a very good experience. I would recommend and buy from them again.

Great service, excellent follow up and overall a very

July 2, 2025
By KLEINMAN.J on DealerRater

Verified Customer

Great service, excellent follow up and overall a very good experience. I would recommend and buy from them again.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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It was trully a great service I ever enjoyed.

June 29, 2025
By choiboo on DealerRater

It was trully a great service I ever enjoyed. Full of Kindness and care that I enjoy

It was trully a great service I ever enjoyed.

June 29, 2025
By choiboo on DealerRater

It was trully a great service I ever enjoyed. Full of Kindness and care that I enjoy

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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She is a incredible dealer I have ever met.

June 28, 2025
By freestyle9829 on DealerRater

She is a incredible dealer I have ever met. She tried to find good deal and very helpful for me. She never got annoyed no matter how many questions I asked, and she always tried her best to help me. I like her. I will definitely be looking for her next time!!

She is a incredible dealer I have ever met.

June 28, 2025
By freestyle9829 on DealerRater

She is a incredible dealer I have ever met. She tried to find good deal and very helpful for me. She never got annoyed no matter how many questions I asked, and she always tried her best to help me. I like her. I will definitely be looking for her next time!!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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A real pleasure to deal with They are the best.

June 26, 2025
By rfischbein on DealerRater

Verified Customer

A real pleasure to deal with They are the best. We only deal with Benzel

A real pleasure to deal with They are the best.

June 26, 2025
By rfischbein on DealerRater

Verified Customer

A real pleasure to deal with They are the best. We only deal with Benzel

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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A great experience!

June 26, 2025
By LINDCHIN on DealerRater

Verified Customer

A great experience! Doug was great. He helped guide us to what we needed. We would definitely come back!

A great experience!

June 26, 2025
By LINDCHIN on DealerRater

Verified Customer

A great experience! Doug was great. He helped guide us to what we needed. We would definitely come back!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Very professional and courteous sales people.

June 22, 2025
By STANDZHAMBAZOV on DealerRater

Verified Customer

Very professional and courteous sales people. Peter Poliandro is nothing but excellent! Highly recommend this dealership.

Very professional and courteous sales people.

June 22, 2025
By STANDZHAMBAZOV on DealerRater

Verified Customer

Very professional and courteous sales people. Peter Poliandro is nothing but excellent! Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Joseph Simsek was excellent in explaining all the details

June 19, 2025
By STANNAN98 on DealerRater

Verified Customer

Joseph Simsek was excellent in explaining all the details and in resolving issues with financing.

Joseph Simsek was excellent in explaining all the details

June 19, 2025
By STANNAN98 on DealerRater

Verified Customer

Joseph Simsek was excellent in explaining all the details and in resolving issues with financing.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I have worked with Benzel Busch since 1994.

June 17, 2025
By stevebog on DealerRater

Verified Customer

I have worked with Benzel Busch since 1994. There service department is second to none and their sales team is top notch

I have worked with Benzel Busch since 1994.

June 17, 2025
By stevebog on DealerRater

Verified Customer

I have worked with Benzel Busch since 1994. There service department is second to none and their sales team is top notch

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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