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Benzel-Busch Motor Car

(5,719 reviews)
Visit Benzel-Busch Motor Car
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:30am–5:30pm 8:00am–5:30pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (888) 715-9305 (888) 715-9305
Used (888) 717-2588 (888) 717-2588
Service (866) 333-7479 (866) 333-7479

Inventory

See all 787 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2005.
Family owned for nearly half of a century Benzel-Busch Motor Car is America's premier automotive dealership located five minutes from the GWB the Palisades Routes 4 and 80 on Grand Avenue in Englewood. Awarded 2017 DealerRater Dealer of the Year and their Consumer Satisfaction Award Mercedes-Benz USA has awarded Benzel-Busch the Sales and Service Laureates Award for outstanding customer experience. They also received Jersey's Most Generous Companies of 2015&2016 by NJ Monthly. With our 170000 square ft. state-of-the-art sales and service facility and luxurious amenities Benzel-Busch has inventory available to meet your individual needs.
Define The Way You Drive

Service center

Phone number (866) 333-7479

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:30pm
Sunday
Closed

Meet our employees

Orlando Dranguet headshot
Orlando Dranguet
Sales Consultant
(134 reviews)
Pasquale (Lino) Cascardi headshot
Pasquale (Lino) Cascardi
Sales Consultant
(114 reviews)
Louis Gallo headshot
Louis Gallo
Sales Consultant
(104 reviews)
James Scott headshot
James Scott
Sales Consultant
(83 reviews)
Lamont Saunders headshot
Lamont Saunders
Sales Consultant
(64 reviews)
Eli Kalajian headshot
Eli Kalajian
Sales Consultant
(58 reviews)
Richard Palm headshot
Richard Palm
Sales Consultant
(54 reviews)
Laura Carpenter headshot
Laura Carpenter
Customer Relations
(10 reviews)
Jerry Martinez headshot
Jerry Martinez
Sales Consultant
(5 reviews)
Giovanni Barbaro headshot
Giovanni Barbaro
Senior Sales Consultant
(240 reviews)
Jay Lee headshot
Jay Lee
Sales Consultant
(129 reviews)
Talia Colananni headshot
Talia Colananni
Sales Consultant
(91 reviews)
Jeff Chun headshot
Jeff Chun
Senior Client Advisor
(72 reviews)
Joanne Fuentes headshot
Joanne Fuentes
Internet Sales
(35 reviews)
Joseph Herman headshot
Joseph Herman
General Sales Manager
(229 reviews)
Stacy Fowler headshot
Stacy Fowler
Finance Manager
(191 reviews)
Joseph Simsek headshot
Joseph Simsek
Sales Consultant
(144 reviews)
Lawrence "Cole" Kramer headshot
Lawrence "Cole" Kramer
Account Representative
(29 reviews)
Sal Architto headshot
Sal Architto
Sales Manager
(170 reviews)
Frank Lauro headshot
Frank Lauro
Sales Consultant
(90 reviews)
Frank Armando headshot
Frank Armando
Service Advisor
(250 reviews)
David Nieves headshot
David Nieves
Service Advisor
(70 reviews)
Christopher Iseman headshot
Christopher Iseman
Service Advisor
(288 reviews)
Reputation Management headshot
Reputation Management
Reputation Management
(19 reviews)
Chris Huling headshot
Chris Huling
Service Advisor
(107 reviews)
Peter Poliandro headshot
Peter Poliandro
Sales Consultant
(92 reviews)
Sossio Sole headshot
Sossio Sole
Service Manager
(374 reviews)
Michael Hill headshot
Michael Hill
Sales Manager
(114 reviews)
Neil Newman headshot
Neil Newman
Collision Advisor
(28 reviews)
Ray Chatterji headshot
Ray Chatterji
Internet
(12 reviews)
Elizabeth Steinhauer headshot
Elizabeth Steinhauer
BDC Representative
(7 reviews)
Robert Bruce headshot
Robert Bruce
Collision Center Manager
(3 reviews)
Mubeen Rana headshot
Mubeen Rana
Sales Representative
(3 reviews)
Katherine Bouskila headshot
Katherine Bouskila
Customer Experience Manager
(1 review)
Craig Fusco headshot
Craig Fusco
Service director
(1 review)
Raychel Castro headshot
Raychel Castro
Sales Consultant
Katherine Reyes headshot
Katherine Reyes
Business Development Representative

Reviews

(5,719 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benzel-Busch Motor Car from DealerRater.

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It is a nice and organized place.

It is a nice and organized place. Staff are very friendly and helpful and willing to help.

It is a nice and organized place.

It is a nice and organized place. Staff are very friendly and helpful and willing to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great great great.

Great great great. She is sweet to work with. The team and management the same.

Great great great.

Great great great. She is sweet to work with. The team and management the same.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Giovanni was fantastic.

Giovanni was fantastic. Took care of everything, the entire process was seamless. Outstanding customer service.

Giovanni was fantastic.

Giovanni was fantastic. Took care of everything, the entire process was seamless. Outstanding customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My last name was misspelled when setting up the account

My last name was misspelled when setting up the account email address and as a result i could never set up my account on the Mercedes Me app. I reached out for help and followed up with the sales person on a weekly basis for two months - no response. This is by far the worst experience i ever had with Mercedes Benz and it’s my 5th MB car!

My last name was misspelled when setting up the account

My last name was misspelled when setting up the account email address and as a result i could never set up my account on the Mercedes Me app. I reached out for help and followed up with the sales person on a weekly basis for two months - no response. This is by far the worst experience i ever had with Mercedes Benz and it’s my 5th MB car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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James Scott was very thorough, attentive and helpful.

James Scott was very thorough, attentive and helpful. Best car shopping experience. Made the process easy to understand and got me the best possible deal.

James Scott was very thorough, attentive and helpful.

James Scott was very thorough, attentive and helpful. Best car shopping experience. Made the process easy to understand and got me the best possible deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Lou made the process easy and the turnaround time from

Lou made the process easy and the turnaround time from test drive to driving off with my car was very quick

Lou made the process easy and the turnaround time from

Lou made the process easy and the turnaround time from test drive to driving off with my car was very quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Jieun is the best of best dealer in NY/NJ I loved get a

Jieun is the best of best dealer in NY/NJ I loved get a mercedes car all the time from her and always had good experience with her. I highly recommend!!!!!

Jieun is the best of best dealer in NY/NJ I loved get a

Jieun is the best of best dealer in NY/NJ I loved get a mercedes car all the time from her and always had good experience with her. I highly recommend!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Gio is excellent, patient, and very hardworking!

Gio is excellent, patient, and very hardworking! We’re so glad to have him as our salesman

Gio is excellent, patient, and very hardworking!

Gio is excellent, patient, and very hardworking! We’re so glad to have him as our salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Giovanni is the most pleasant amicable person I have ever

Giovanni is the most pleasant amicable person I have ever dealt with . Leasing my favorite car has always been a positive experience. Thank you Geo for connecting accommodating my needs❤️

Giovanni is the most pleasant amicable person I have ever

Giovanni is the most pleasant amicable person I have ever dealt with . Leasing my favorite car has always been a positive experience. Thank you Geo for connecting accommodating my needs❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Doug Ryan was great.

Doug Ryan was great. Very easy to deal with. Great communication and a pleasure to deal with.

Doug Ryan was great.

Doug Ryan was great. Very easy to deal with. Great communication and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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